Joe Drewes
Joe Drewes at Mercedes-Benz of Daytona Beach

Joe Drewes

Service Advisor

Mercedes-Benz of Daytona Beach

1188 N Tomoka Farms Rd
Daytona Beach, FL 32124

4.7
240 Reviews
4.7

240 Reviews

Write a Review

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

240 Reviews of Joe Drewes

December 20, 2024

Dealership Rating
Employee Rating

I had an appointment for a rattling in my engine. When i brought it in it wasnt making said sound so i was told to come back some other day. I did and made an appointment to get it checked out and ch More

by misasonora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
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Excellent service. Competent Salesforce. Nice ambient. Very professional prompt customer service. Clean and jazzy showroom. More

by hectorntorres
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Jenkins, James Brown

Dec 15, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 07, 2024

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Joe Drawes is the best . .. he always makes sure our cars receive excellent and timely service. More

by GIA184
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 12, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 06, 2024

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My issue was taken care of by the service team in a timely manner. The team was professional and showed interest in getting the problem resolved. More

by alp2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam in sales

Dec 08, 2024

Mercedes-Benz of Daytona Beach responded

Hi, it means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach, so we just wanted to thank you personally. We try very hard to ensure our customers are happy every time they visit us, so it’s gratifying when someone lets us know we’re doing a good job.

December 04, 2024

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I don't write reviews. Service was excellent. Also, very convenient location. As I wrote before, I don't write reviews. More

by lydiawoodhouse54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

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The last service visit was an emergency. The car had to be "transported". Joe Drewes managed to get it into the shop quickly and the quality of the work performed was excellent. More

by jmcorvington
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Dealership Rating
Employee Rating

I did not feel like a valued customer. I was whisked in to a desk, man took my info and keys and blew me off. When trying to call, aside from many rings to answer, I was cut off twice. Whe More

by kimmeyD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 675-4677. We look forward to hearing from you.

November 20, 2024

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Employee Rating

David Joseph was so great, professional and extremely knowledgeable. Looking forward to a long relationship with Mercedes Benz of Daytona! Love my G Wagen!!! More

by antikiviki
Recommend Dealer
Yes

Other Employees Tagged: David Joseph , James Brown

Nov 22, 2024

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

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Our visit to Mercedes Benz of Daytona was very nice, giving us information on things that need to done on our car, we appreciate it. More

by juliatillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

November 14, 2024

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Employee Rating

Great service by Joe Drews, Dan Barber, and Mike the technician. Appreciate the topping off of fluids and car wash too More

by ed.fries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Barber , Mike Technician

Nov 18, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

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