Joe Diss

We thought the sales experience was great but service was very slow in responding to telephone messages. very slow in responding to telephone messages. More

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Exceptional Services from the Saleperson, used car mgr and the finance personnel. This my third transaction with this dealership and Abiola within 13 months and every time was welcoming and I am Satisfied and the finance personnel. This my third transaction with this dealership and Abiola within 13 months and every time was welcoming and I am Satisfied. Abiola made sure I was satisfying with my vehicles and price point. More

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This dealership is fantastic. Most recently, I’ve been in touch with the service department, specifically Joy, and the BMW Genius, Amit. They’ve helped with tags and getting up t Most recently, I’ve been in touch with the service department, specifically Joy, and the BMW Genius, Amit. They’ve helped with tags and getting up to speed on how to work the dash (my last car had a cassette tape player so you can imagine the leap!!). They were so kind, patient, professional, and fun. Highly recommend going to BMW Silver Spring!! More

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This man is why I keep buying BMWs from Silver Spring. He is straightforward, trustworthy, and honest as the day is long. He is straightforward, trustworthy, and honest as the day is long. More

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Dave Davila and Joy Chilcoat took the sting our a disaster when the electronics and power steering failed in my 2019 BMW x3. They got me into a new 2024 X3 without fuss or drama. I got a fair trade i disaster when the electronics and power steering failed in my 2019 BMW x3. They got me into a new 2024 X3 without fuss or drama. I got a fair trade in for my junker, and a reasonable price for the new car. Dave spent several hours showing us the new features. He and Joy were knowledgeable, helpful and considerate during a stressful situation, and I’m grateful to them both. More

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My overall experience was awesome I am very pleased with the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process wa the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process was superb More

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People there go out of their way to make sure you have all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, and when we finally found the perfect car they had it shipped in the next day from several states away (my guess .. it was in South Carolina). I have had 10 new cars in my life and this one is my favorite. The comfort is unmatched and it’s sporty also. More

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Great customer service and service follow up … gets it right the first time … always looking out for the customet right the first time … always looking out for the customet More

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Been a sales and service customer at this dealership for decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive, and fair. Highly recommend. More

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Reliable sales and service for over a decade. My sales experience has been very good and the service is excellent. My sales experience has been very good and the service is excellent. More

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