Joe DeLaCruz | Page 4

Great, helpful people I bought my new car from this dealership. The employees are nice and helpful people. I am very happy with and love my new car! I bought my new car from this dealership. The employees are nice and helpful people. I am very happy with and love my new car! More

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Navi 2018 Update Thanks Joe for your support with update on 2018 version it was a good experience for me. I was glad to. have your Support with this process Craig Thanks Joe for your support with update on 2018 version it was a good experience for me. I was glad to. have your Support with this process Craig A Parmelee More

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Customer for 31 years I’ve been doing business with Schaller Acura since 1987 and I have never found a more reliable deaalership. Teri Lupacchino has sold us 2 of our cars I’ve been doing business with Schaller Acura since 1987 and I have never found a more reliable deaalership. Teri Lupacchino has sold us 2 of our cars and we can’t say enough good things about her knowledge of the vehicle and her patience in teaching us how to use the features. She is definitely an asset to this dealership. Also Brian Savo walked us through the financing and made it so easy to complete the transaction. When it comes to service this team is the best in the state. I’ve had other cars and been to other repair groups but nobody beats Schaller Acura as far as I’m concerned. More

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4th and Counting When it time to purchase another vehicle, my family and I went back to Schaller Acura and purchased an RDX and leased an RDX, making them the 3rd and When it time to purchase another vehicle, my family and I went back to Schaller Acura and purchased an RDX and leased an RDX, making them the 3rd and 4th vehicles from Schaller Acura since 2004. This dealership has excellent Sales and Service teams. More

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A welcome departure from the old school tactics Just bought my third car from Schaller Acura. This dealership is a welcome departure from the old school tactics still used by car dealers in the are Just bought my third car from Schaller Acura. This dealership is a welcome departure from the old school tactics still used by car dealers in the area. There's no pressure, no "let me talk to my manager," etc. going on here. Schaller focuses on a friendly, knowledgeable and easy experience. This time around, I had a chance to work with Mike Uhlman and my interactions were just as good as with folks I've worked with in the past. Mike knows his product, and he understands how to ask the right questions to make sure his customers are getting what they need. Brian Savo on the business side was just as easy to work with through the financing process. There's no pressure to tack on add-ons you don't want. There's no games with the numbers. It's just simple. I'd highly recommend Schaller Acura for service as well. I've been taking cars there for service over the past six years and have NEVER had a negative experience. The advisors and techs are great people who want to make sure you're happy. You really can't ask for more than that. More

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Used RDX It was a very honest and very clear transaction. I tried a couple different dealerships but none of them was so professional. Great car . Thank you It was a very honest and very clear transaction. I tried a couple different dealerships but none of them was so professional. Great car . Thank you More

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Superb new vehicle purchase experience Courtesy, technical expertise, personalized customer focus make this dealership unique. The entire staff from management through sales and service is Courtesy, technical expertise, personalized customer focus make this dealership unique. The entire staff from management through sales and service is entirely dedicated to customer satisfaction. There's never a hint of pressure or disrespect that are rampant in many dealerships. Schaller Acura is the role model for dealership excellence. They work together in a friendly manner to make your experience personal and pleasant. They will spend whatever time is necessary to insure the new car points are fully explained and understood before the customer drives away in their new Acura. Michael Uhlman is the most technically informed, courteous sales representative ai've ever worked with. His knowledge of the vehicle is exceptional and his patience with teaching a client about the vehicle capabilities and operational details is awesome. More

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Top notch - friendly, knowledgeable and helpful service. Overall, since my initial purchase of 2012 TL and now with my recent purchase of 2018 TLX I find that my experience at Schaller has been very positive Overall, since my initial purchase of 2012 TL and now with my recent purchase of 2018 TLX I find that my experience at Schaller has been very positive. For both vehicles my initial inquiries and request to compare various models were met with friendly enthusiasm and absolutely no pressure - even when driving a vehicle more than one time. I believe the Schaller approach as demonstrated by Teri in Sales and Joe in Service reflect very well on the dealership and Acura too. I have not yet had the TLX serviced but Dave's friendly and low-key approach and the quality, efficiency, courteousness and fair pricing in Service that I experienced with my TL keeps me from looking elsewhere for service. For a minor issue that could not be dealt with by conventional methods, Dave went the extra mile to fabricate an accessory to completely solve the problem. The TL's comfort, performance and styling so satisfied me that I did not consider other brands and after a few test drives with Teri's assistance I was pretty sure the TLX was the one for me. Only time will tell as I have not had the car for a full week yet. But, so far I am thrilled with it. So, bottom line, Teri and Dave are both great and indeed everyone I have encountered at Schaller Acura has been welcoming, friendly and helpful every time. There are not many businesses in general about which I can honestly say I have only had very good, positive experiences, including their generosity in contributing to charity events with which I am involved. More

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Exceptional dealership! Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found th Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found that all members I have worked with the past 11 years work together as a "Team" to provide the customer the best possible experience. Teri Lupacchino, Sales Consultant, was great to deal with throughout my recent purchase & delivery process. Brian Salvo, Finance Manager, made the financing process efficient & easy for me. Both exceeded my expectations! The Schaller Acura Service Dept. serviced my previous 2006 MDX and are "2nd to none" in my opinion. David, Brian & Joe are always great to deal with. I have found all members of the Schaller Acura Team; Teri, Brian S, David, Brian C, and Joe to be courteous, professional & customer centric. More

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Best Dealership Ever I have just leased my 4th Acura from Schaller Acura. I love the Acura brand and the Schaller dealership in particular has kept me a loyal customer sin I have just leased my 4th Acura from Schaller Acura. I love the Acura brand and the Schaller dealership in particular has kept me a loyal customer since 2004. Teri Lupacchino (Sales), Brian Savo (Finance), and the entire Service Staff are the reasons I continue to drive an Acura and return to Schaller time and again. They make car buying a truly enjoyable experience and have the ability to make you feel like their favorite customer in every encounter with their organization. Keep up the good work Shaller, you are the bet in the business!! More

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