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Joe DeGroodt
Joe DeGroodt at DCH Wappingers Falls Toyota
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Joe DeGroodt

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
73 Reviews

Hi, my name is Joe DeGroodt. My goal here at DCH Toyota is to make buying a car the opposite of what most people expect when buying a car. Lets make car buying a seamless, non-stressful, enjoyable process.

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

4.9

73 Reviews

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73 Reviews of Joe DeGroodt

March 11, 2025

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Employee Rating

Wait time is ridiculous when I have made an appointment. Took me 3 weeks to get an inspection. I had a 2:30 appointment. Got there at 2:15 and my car was not ready until 4:15. Before this I had an appointme More

by ESALMONESE
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Goldberg

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Mar 11, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 23, 2025

Dealership Rating
Employee Rating

He was very professional and explained everything thoroughly. Worked to get me the best deal More

by GMMB1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

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Jan 24, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that you had a great experience and that everything was explained clearly. Our team always strives to get the best deal for our customers, and we’re happy that we could meet your expectations. We appreciate your feedback and look forward to assisting you again in the future!

January 21, 2025

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Employee Rating

Joe Degroot is the reason I came back to this dealership. He is a pleasure to deal with and very knowledgeable More

by GMMB1970
Recommend Dealer
Yes
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Jan 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Joe made such a positive impression and helped bring you back to our dealership. We truly appreciate your feedback!

January 20, 2025

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Employee Rating

We worked with Joe Degroodt, who was outstanding. He was very informative, answered all questions efficiently, and made the process very smooth. Due to his professionalism my daughters first car expe More

by Zdproses4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime (from Finance) was excellent

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Jan 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so happy to hear that Joe made your daughter's first car purchase such a positive experience. We'll be sure to pass along your kind words to him. Enjoy the new ride!

January 17, 2025

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Employee Rating

Joe listened to what we wanted and delivered. We had to wait for our SUV to be made and Joe checked in with us to make sure we were in the loop. Much appreciated! More

by N.BINDER14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg

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Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Joe listened to your needs and kept you updated throughout the process. Providing excellent customer service is important to us, and we’re happy to know it made a difference for you. We appreciate your feedback and look forward to helping you again in the future!

January 10, 2025

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Employee Rating

Very friendly team that did not pressure sell me. Honest and straightforward, which is always a welcome environment to go into. More

by GABE.PITTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 10, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team made your experience pleasant with their friendly, honest, and straightforward approach. We truly appreciate your feedback and look forward to serving you again in the future!

January 09, 2025

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Employee Rating

Great customer service. Fair pricing. X x x x x x x x x x x More

by BBAROSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 10, 2025

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review! We're so glad to hear that you had a great experience with our customer service and found our pricing fair. We truly appreciate your feedback and look forward to serving you again!

January 01, 2025

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Employee Rating

They were absolutely wonderful from the moment we spoke to them. We couldn’t have asked for better service! More

by JOED0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Halstead

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Jan 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had such a wonderful experience. Providing excellent service is always our goal!

December 26, 2024

Dealership Rating
Employee Rating

Sales rep, Joe Degroodt, respectful and focused and focused on my criteria, knowledgeable and personal. More

by Lynnettelrajala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg

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Dec 27, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad Joe was able to meet your needs and provide a great experience. We appreciate your trust in us!

November 19, 2024

Dealership Rating
Employee Rating

Dylan & Joe were great and available. I received follow up emails & phone calls to see if I had any questions & if the vehicle was to my liking. More

by SLATERTAMARA08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

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Nov 20, 2024

DCH Wappingers Falls Toyota responded

Dylan and Joe are thrilled to hear that their follow-up and availability made a positive impact on your experience. We’re glad they could ensure you were comfortable with your vehicle choice and were there for any questions you had along the way. It’s great to know that their support was helpful in finding the perfect fit for you!

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