Joe Bonney

They were very helpful and respectful, I really have no complaints. I was very satisfied walking out of the dealership complaints. I was very satisfied walking out of the dealership More

by John Bailey Verified Customer Verified Customer

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Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! back within a couple hours that it was ready for pickup. Can’t get any easier than that! More

by lburgess1278 Verified Customer Verified Customer

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Unlike other dealerships in the area that wanted to say it would be a week just to do a diagnostic to determine the issue, it took all of to minutes here at Southern Buick to pinpoint the issue during the it would be a week just to do a diagnostic to determine the issue, it took all of to minutes here at Southern Buick to pinpoint the issue during the intake process and all was fixed and ready to pick up the next day. Highly recommend. More

by Mz63084 Verified Customer Verified Customer

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Working with this dealership has been an exceptional experience. Having interacted with numerous dealerships over the years, I can confidently say that the level of professionalism and customer service experience. Having interacted with numerous dealerships over the years, I can confidently say that the level of professionalism and customer service here is truly outstanding. The team provided consistent updates throughout the process, ensuring I was fully informed about the status and estimated completion of my vehicle. I highly recommend this dealership to anyone seeking reliable, transparent, and high-quality automotive service. More

by mstanczyk49 Verified Customer Verified Customer

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Your service is not very good matter of fact it is the worst I ever deal with worst I ever deal with More

by noemail789 Verified Customer Verified Customer

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They suck and they are liars they said they did service to my truck and even gave me a receipt, but the service wasn’t done. to my truck and even gave me a receipt, but the service wasn’t done. More

by FRENCHO63 Verified Customer Verified Customer

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Great service very friendly staff quick time in and out and the service manager made sure everything was taken care of and the service manager made sure everything was taken care of More

by TBOWDEN91 Verified Customer Verified Customer

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I was very disappointed to have came into the shop today and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore More

by MYTWINS3131 Verified Customer Verified Customer

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Advisor Kwan needs a raise for his great work. Thank you southern great customer service. Thank you southern great customer service. More

by Thadude Verified Customer Verified Customer

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Service advisor had to call the day of my service appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded appointment, nobody did anything with my truck while he was out. Could not get a hold of anyone since they use an offsite call center that forwarded my message to the advisor that was out. Went in the next morning and the on duty manager told me if I was going to raise my voice he was going to walk away. Was promised to hear from the service manager and his boss but shockingly I have not heard from neither since. The most miss managed service center I have ever dealt with, To the point it is not worth my time for even the free oil changes and state inspections. Would give zero stars if possible. More

by CHURCHMT Verified Customer Verified Customer

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