Jody Smith
Jody Smith at Long Cadillac

Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
58 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.9

58 Reviews

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58 Reviews of Jody Smith

June 08, 2025

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Employee Rating

The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept. More

by rechasse
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2025

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Excellent service! Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s go More

by RWBSLS
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Recommend Dealer
Yes

Other Employees Tagged: Hank Landry

May 18, 2025

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Service has been fine for the 53 years that I have been a customer. Waiting Room situation IS NOT GOOD AT ALL. More

by DAVIDMARGOLIS
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

May 17, 2025

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Jody in service has always taken care of my family and I. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. More

by santo1818
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Recommend Dealer
Yes

May 16, 2025

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Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

by GARYYIP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

May 14, 2025

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Great team! Great Service! The team is Always trying to do the very best for each customer. More

by JEFF@DUFFICY.NET
Service Price Transparency
Service Communication
Recommend Dealer
Yes

May 10, 2025

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Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services More

by TNORTON
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Recommend Dealer
Yes

April 04, 2025

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Very professional and friendly team. Service like always the best. Thank you so much guys. More

by Val
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

April 01, 2025

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Employee Rating

Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri More

by PMROSBOROUGH
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Recommend Dealer
Yes

March 31, 2025

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They kept me informed about the timing of the service theoufhr the tile I was there. More

by thinkgreen87
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Recommend Dealer
Yes
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