Jody Smith

I have been a long Cadillac customer for over 20 years. The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticip The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticipate my needs and alert me to issues so they can be dealt with in a timely manner More

by RLC01702 Verified Customer Verified Customer

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I absolutely love Long Cadillac. The services guys are awesome and very helpful! Brian has always been amazing! The services guys are awesome and very helpful! Brian has always been amazing! More

by trcylebel Verified Customer Verified Customer

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Excellent dealership. They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! More

by paslinin Verified Customer Verified Customer

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After Long Cadillac failed to find the source of water in the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I ha the car after a week, they called and said "you have to come get the car." This car is under factory warranty and they just refused to fix it. I have to run a shop vac in the car every night now. THEY SOLD ME THIS LEMON. Now I'm taking to another Cadillac dealer in hopes that they honor Cadillac factory warranties. More

by Jim Verified Customer Verified Customer

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Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. More

by bjf007 Verified Customer Verified Customer

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The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept. The were very accommodating and attentive during my visit to the service dept. More

by rechasse Verified Customer Verified Customer

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Excellent service! Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s go Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s going on More

by RWBSLS Verified Customer Verified Customer

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Service has been fine for the 53 years that I have been a customer. Waiting Room situation IS NOT GOOD AT ALL. customer. Waiting Room situation IS NOT GOOD AT ALL. More

by DAVIDMARGOLIS Verified Customer Verified Customer

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Jody in service has always taken care of my family and I. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. More

by santo1818 Verified Customer Verified Customer

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Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

by GARYYIP Verified Customer Verified Customer

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