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Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini | Page 3

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
144 Reviews
5.0

144 Reviews

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144 Reviews of Joaquin (Jack) Luciano-Orsini

May 06, 2026

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Employee Rating

The service managers are great. They point out what has to be done and what’s going to need attention the next times. Their estimates of how long the work will take are spot on! More

by alexpratt16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

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May 06, 2026

Atamian Honda responded

Thank you for sharing your experience with our service managers. We’re glad Ben and Joaquin provided clear guidance on necessary work and upcoming attention items. It’s great to know our timing estimates for your Honda Passport met your expectations. - Pranav Gill, Managing Partner, pgill@atamian.com

May 02, 2026

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Employee Rating

Jack made the difference, great advisor and customer support and service all together thank you. More

by dduving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Atamian Honda responded

Thank you for sharing your experience with your CR-V service and for recognizing Joaquin’s exceptional support. We’re glad to have made a positive impact and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 01, 2026

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Employee Rating

They do the best and ask me some questions to fix the car thanks for your help More

by Kevinkiemnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs, Nicole Carrasco, Dakota Bergeron , Paul McPherson

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May 01, 2026

Atamian Honda responded

It’s great to hear our team asked the right questions to address your Honda Civic. Thank you for trusting us with your service needs. If you need anything else, please let us know. - Pranav Gill, Managing Partner, pgill@atamian.com

April 30, 2026

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Employee Rating

They found the problem that I was in to have service and everything worked out well. More

by moondragon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Atamian Honda responded

We appreciate your feedback about our team diagnosing the issue with your Accord and resolving it smoothly. Thank you for trusting our service department with your maintenance needs. We look forward to supporting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

April 28, 2026

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Employee Rating

Good service and do great job for everything Have customer explain to customer when the customer did not understand More

by reychoup
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Atamian Honda responded

It’s wonderful to hear you were pleased with the service on your Honda CR-V. We’re glad our team took the time to explain everything clearly and address your questions. Thank you for your feedback. - Pranav Gill, Managing Partner, pgill@atamian.com

April 25, 2026

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Employee Rating

Clean facilities and waiting area. It was a state inspection so no maintenance was required. More

by jal_kwaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Atamian Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Atamian Honda, we look forward to having you as a valued customer for many years to come! - Pranav Gill, Managing Partner, pgill@atamian.com

April 18, 2026

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Employee Rating

I have always a had very good service when visiting Atamian Honda. Everyone in the service dept is friendly and accommodating. More

by rachaelc001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Atamian Honda responded

We’re glad our service department has been consistently friendly and accommodating for your Honda CR-V visits. Joaquin (Jack) and the team appreciate your kind words and look forward to caring for your CR-V again soon. - Pranav Gill, Managing Partner, pgill@atamian.com

April 18, 2026

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Employee Rating

The service was good, reliable and on time. The service team are friendly and most important knowledgeable! More

by tatyanasantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pudlo, Jhamyl Fricas , Oisin Doyle

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Apr 18, 2026

Atamian Honda responded

Thank you for sharing your experience. We’re glad the service team’s expertise and friendly approach made your Honda Civic’s maintenance both reliable and punctual. If there’s anything else you need, please let us know. - Pranav Gill, Managing Partner, pgill@atamian.com

April 09, 2026

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Employee Rating

All the staff I’ve dealt with at Atamian Honda in the past few years have all been excellent Professional and knowledgeable More

by auntiek50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Atamian Honda responded

Thank you for your loyalty over the past few years and for recognizing our team’s professionalism and expertise. We appreciate the opportunity to service your Honda. - Pranav Gill, Managing Partner, pgill@atamian.com

April 09, 2026

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Employee Rating

Wonderful service as usual. Very much recommend this dealership. Great amenities and people. Thank you More

by JACKIEMILLS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Atamian Honda responded

Thank you for trusting us with your Honda HR-V service and for recommending our dealership. Joaquin (Jack) and the rest of the team are pleased to hear the amenities and service met your expectations. We look forward to welcoming you back. - Pranav Gill, Managing Partner, pgill@atamian.com

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