Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
150 Reviews
5.0

150 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

150 Reviews of Joaquin (Jack) Luciano-Orsini

July 22, 2026

Dealership Rating
Employee Rating

They were Wonderful & I left my wallet & picked it up several hours later. The service was quick & free for my first oil change & tire rotation, Thanks again! More

by m63ichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

Jul 23, 2026

Atamian Honda responded

Thanks for sharing your experience. We’re glad our team returned your wallet and handled your free first oil change and tire rotation quickly. We appreciate your trust in caring for your Honda Civic Hybrid and look forward to your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com

July 21, 2026

Dealership Rating
Employee Rating

The service was quick, customer service was great and the service technician was very professional. More

by augustinaowumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Atamian Honda responded

We’re happy to hear your Honda CR-V service was prompt and that our team provided excellent customer care. It’s great the service technician made a professional impression. Thank you for sharing your experience and we look forward to helping you again. - Pranav Gill, Managing Partner, pgill@atamian.com

July 15, 2026

Dealership Rating
Employee Rating

Done on time as promised. Service was friendly tge tech knew what they were doing. More

by jamesgustus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs, Dakota Bergeron , Marques Dorvalmar, Lena Lang, Richard Russo

Jul 15, 2026

Atamian Honda responded

It’s great to hear that your Honda CR-V service was completed on schedule and that our tech Ben provided friendly, expert support. We’re here whenever your CR-V needs attention. - Pranav Gill, Managing Partner, pgill@atamian.com

July 14, 2026

Dealership Rating
Employee Rating

Everybody here at this dealership is so friendly knowledgeable in helpful. Always going the extra step to help More

by JJMANDILE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Atamian Honda responded

We’re thrilled to hear our team was friendly and knowledgeable during your Honda CR-V Hybrid service. It’s great our staff went the extra step to assist you. Thank you for your kind words and for trusting us with your Honda. - Pranav Gill, Managing Partner, pgill@atamian.com

July 10, 2026

Dealership Rating
Employee Rating

Easy to schedule and easy to drop off. Called to make sure the charges I might incur were clear. When the actual problem was found to be minor, they didn't even charge for the diagnostic e More

by tcr4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marques Dorvalmar

Jul 10, 2026

Atamian Honda responded

It’s wonderful to hear scheduling and dropping off your Honda Accord went smoothly. We’re glad we could clearly explain potential costs and waive the diagnostic fee when the issue turned out to be minor. Thank you for the 5-star review and for trusting us with your Accord. - Pranav Gill, Managing Partner, pgill@atamian.com

July 08, 2026

Dealership Rating
Employee Rating

It was easy to make the appointment. The staff were friendly, helpful and provide excellent service! I was able to wait for my vehicle in their clean, comfortable waiting room. More

by MIZZLIZZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Bergeron

Jul 09, 2026

Atamian Honda responded

Thank you for mentioning how straightforward scheduling your service appointment was. We’re delighted our staff provided friendly, helpful service and that you enjoyed the comfortable, clean waiting area while we cared for your Honda Pilot. We appreciate you trusting us with its maintenance. - Pranav Gill, Managing Partner, pgill@atamian.com

June 26, 2026

Dealership Rating
Employee Rating

I have been a customer of Atamian Honda for 30 years now. They have serviced many Honda Accords that I have purchased there during this time. I have always felt they provide excellent service and as a custom More

by Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Desrochers, Ben Kobbs, Dakota Bergeron , Nicole Carrasco, Marques Dorvalmar, Lena Lang, Richard Russo

Jun 26, 2026

Atamian Honda responded

It means a lot to hear about your 30 years with us and the trust you’ve placed in our team for each Honda Accord. Your kind words truly honor our service manager and staff, who aim to make every visit welcoming while delivering dependable care. Thank you for your continued support and confidence. - Pranav Gill, Managing Partner, pgill@atamian.com

June 25, 2026

Dealership Rating
Employee Rating

Was excellent the personal was very professional and they gives me solutions to my questions More

by YOJAIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

Jun 25, 2026

Atamian Honda responded

We appreciate you taking the time to share your thoughts on the service for your Honda CR-V Hybrid. We’re glad Ben and Joaquin (Jack) were professional and offered clear solutions to your questions. We look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

June 19, 2026

Dealership Rating
Employee Rating

Quick and convenient. Services are transparent and thorough. Service personnel are always helpful, Lena was great. More

by jfitz0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Bergeron , Lena Lang

Jun 19, 2026

Atamian Honda responded

Thank you for noting how quick and convenient our service was. Lena and our team are glad to offer transparent and thorough assistance for your Honda. We appreciate your feedback and look forward to helping again. - Pranav Gill, Managing Partner, pgill@atamian.com

June 18, 2026

Dealership Rating
Employee Rating

Although I typically drop my vehicle off before the dealership opens in the morning and pick it up after work, this time I stayed to wait. The waiting area is very comfortable and my car was done soone More

by kliadis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

Jun 18, 2026

Atamian Honda responded

We appreciate you sharing your visit with our service department. It’s great to hear your Honda CR-V was ready sooner than expected and that you enjoyed the comfortable waiting area. We look forward to your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com

1
...

Dealership Inventory (312 Vehicles)

new 2026 Honda Passport car, priced at $50,938
2026 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Honda HR-V car, priced at $34,648
2027 Honda HR-V
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $28,683
2026 Honda Civic
new
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
used 2024 Honda Passport car, priced at $37,082
2024 Honda Passport
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2027 Honda HR-V car, priced at $30,343
2027 Honda HR-V
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $29,883
2026 Honda Civic
new
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive