Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
144 Reviews
5.0

144 Reviews

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144 Reviews of Joaquin (Jack) Luciano-Orsini

June 26, 2026

Dealership Rating
Employee Rating

I have been a customer of Atamian Honda for 30 years now. They have serviced many Honda Accords that I have purchased there during this time. I have always felt they provide excellent service and as a custom More

by Rock
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Atamian Honda responded

It means a lot to hear about your 30 years with us and the trust you’ve placed in our team for each Honda Accord. Your kind words truly honor our service manager and staff, who aim to make every visit welcoming while delivering dependable care. Thank you for your continued support and confidence. - Pranav Gill, Managing Partner, pgill@atamian.com

June 25, 2026

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Was excellent the personal was very professional and they gives me solutions to my questions More

by YOJAIRI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

Jun 25, 2026

Atamian Honda responded

We appreciate you taking the time to share your thoughts on the service for your Honda CR-V Hybrid. We’re glad Ben and Joaquin (Jack) were professional and offered clear solutions to your questions. We look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

June 19, 2026

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Quick and convenient. Services are transparent and thorough. Service personnel are always helpful, Lena was great. More

by jfitz0425
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dakota Bergeron, Lena Lang

Jun 19, 2026

Atamian Honda responded

Thank you for noting how quick and convenient our service was. Lena and our team are glad to offer transparent and thorough assistance for your Honda. We appreciate your feedback and look forward to helping again. - Pranav Gill, Managing Partner, pgill@atamian.com

June 18, 2026

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Although I typically drop my vehicle off before the dealership opens in the morning and pick it up after work, this time I stayed to wait. The waiting area is very comfortable and my car was done soone More

by kliadis22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

Jun 18, 2026

Atamian Honda responded

We appreciate you sharing your visit with our service department. It’s great to hear your Honda CR-V was ready sooner than expected and that you enjoyed the comfortable waiting area. We look forward to your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com

June 16, 2026

Dealership Rating
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John was awesome. Got me in a great truck, and was helpful working through any issues it had. More

by dtkelly90
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Atamian Honda responded

We appreciate you sharing John’s outstanding assistance with your Honda Ridgeline. It’s great to hear the truck met your needs and that our team addressed its issues. Thank you for the five-star rating! - Pranav Gill, Managing Partner, pgill@atamian.com

June 13, 2026

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T did an amazing job finding the used car we were looking for. He let us know right away when it came in and helped us through the whole purchasing process. More

by davejbrown
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 13, 2026

Atamian Honda responded

Hello, we’re delighted Tafari helped you find the perfect used Honda CR-V and kept you informed every step of the way. Thank you for trusting us with your purchase. We look forward to assisting you again in the future. - Pranav Gill, Managing Partner, pgill@atamian.com

June 07, 2026

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Employee Rating

Efficient fast thorough examination of my car technicians identified critical and non critical issues Joaquin was always keeping me up to date More

by cheryl.mills
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin

Jun 08, 2026

Atamian Honda responded

It’s wonderful to hear the team completed a swift and thorough inspection on your Honda CR-V. Joaquin kept you informed at every step. Thank you for trusting us with your vehicle and sharing your experience. - Pranav Gill, Managing Partner, pgill@atamian.com

June 07, 2026

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Employee Rating

Always ready to assist you during problem times. Thanks to the courteous people that work in the service department. More

by Pgpodlej
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Atamian Honda responded

We’re pleased our service department could assist you when you encountered issues. We appreciate your recognition of the team’s friendly support throughout your visit. Thank you for trusting us with your Honda. - Pranav Gill, Managing Partner, pgill@atamian.com

June 01, 2026

Dealership Rating
Employee Rating

Excellent service, Luciano is a very good worker, his work is 100 x 100 pretty good More

by oriolaquino
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 01, 2026

Atamian Honda responded

Thank you for recognizing the top-quality service on your Honda CR-V Hybrid. Joaquin (Jack) and our service team are pleased to hear the work met your expectations. We appreciate your support and look forward to serving you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 30, 2026

Dealership Rating
Employee Rating

Not the cheapest place but they do good work and seem knowledgeable. Not a bad place to get service done More

by vtecnitian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Montanez

May 30, 2026

Atamian Honda responded

We appreciate your feedback and are pleased our team’s expertise stood out during service on your Honda CR-V Hybrid. Thank you for the 5-star rating and for trusting us with your vehicle. We look forward to keeping your CR-V Hybrid running smoothly. - Pranav Gill, Managing Partner, pgill@atamian.com

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