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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
May 31, 2018
Always excellent I have had all Lexus service for years. Always always excellent and helpful! Waiting area always nicely stocked. Sales people very good also. Highly I have had all Lexus service for years. Always always excellent and helpful! Waiting area always nicely stocked. Sales people very good also. Highly recommend and have already More
by BK4THEROAD
Verified CustomerOther Employees Tagged: Anthony Costanzo , Pamela Palasciano, Anthony P
May 31, 2018
Service call Very timely, courteous quick service, comfortable waiting area, not sure of the name of who did the actual service but I have confidence in evryine wh Very timely, courteous quick service, comfortable waiting area, not sure of the name of who did the actual service but I have confidence in evryine who works there. They are efficient and i would recommend them to everyone More
by onthego84
May 27, 2018
Don’t touch my Lexus After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! More
by Andy c.
Other Employees Tagged: Mike Reidy , Pamela Palasciano, David Tubens
May 08, 2018
Awesome experience My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnecte My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnected battery caused an issue with inspection. Joanna was able to solve the issue over the weekend. Couldn’t be happier. More
by cokebear
May 07, 2018
6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what needs to be done and how long it will take. More
by DOGLOVER25
Other Employees Tagged: Mike Reidy
May 03, 2018
Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinience! More
by Usha
Other Employees Tagged: Michael Montijo, Pamela Palasciano
April 28, 2018
Very happy with service I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff) I will keep coming back. More
by RACYR710
Other Employees Tagged: Richie Repanes
April 28, 2018
Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate and offered to take a look. They not only fixed our Awd system, they took the time to show me what was wrong and why it was malfuctioning. That’s customer service! Talk about going above and beyond for the customer! Thank you to all the staff at Rallye! More
by FRANKL7478
Other Employees Tagged: Mike Reidy , Steven Holmes, Frank Licari, Michael Montijo, Pamela Palasciano, James Oates Technician
April 27, 2018
Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time promised when I wait. Much better service Center than Land Rover! More
by HMAIER99
Other Employees Tagged: Mike Reidy , Pamela Palasciano
April 27, 2018
Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attention.ALways will call when the car is ready. More
by LDEJANA
Other Employees Tagged: Mike Reidy , Pamela Palasciano
