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Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

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791 Reviews of Joanna Oates

May 08, 2026

Dealership Rating
Employee Rating

Rallye Lexus provides excellent customer service. The staff are accommodating and easy to work with. More

by Sandi Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan , Abbas Rajani

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May 08, 2026

Rallye Lexus responded

It’s wonderful to hear our accommodating team made servicing your Lexus NX 350h seamless. Thank you for noting how easy it was to work with us. We look forward to assisting you again. John Tetta 516-676-4000

May 08, 2026

Dealership Rating
Employee Rating

Joanna is always amazing. She make it seamless, keep you up to date, and is spot on with time management . More

by Aeugene79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Dawn Sullivan , What happened to Michael

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May 08, 2026

Rallye Lexus responded

We’re thrilled Joanna made your Lexus IS 350 service seamless and kept you informed every step of the way. Her attention to scheduling shows how much we value your time and your vehicle’s care. Thank you for sharing your positive experience. John Tetta 516-676-4000

May 08, 2026

Dealership Rating
Employee Rating

Very efficient and easy to work with. Greeted me by name Got the car completed quickly. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

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May 08, 2026

Rallye Lexus responded

We appreciate your five-star review. Our team is glad we could greet you by name and complete service on your Lexus NX 450h+ promptly. We look forward to serving you again. John Tetta 516-676-4000

May 07, 2026

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Employee Rating

Joanna and Rallye Lexus are the best! Always friendly and competent. Highly recommended! Thank you! More

by RRATNER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Rallye Lexus responded

It’s wonderful to hear Joanna’s friendly and competent service stood out during your Lexus visit. Thank you for recommending us, and we look forward to assisting you again. John Tetta 516-676-4000

April 30, 2026

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Employee Rating

Easy 5/5. Booking was quick, everyone was super nice, and they walked me through what my car actually needed. I’d definitely come back and recommend them if yo More

by JDW.BIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Tetta 516-676-4000

April 29, 2026

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Employee Rating

The location is excellent and the service is great, appreciate the personal attention and the loaner car More

by chrismel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro, James Quinlan, Dawn Sullivan

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Apr 30, 2026

Rallye Lexus responded

Thank you for highlighting our convenient location and the personal attention you received. We’re glad the loaner car and service on your Lexus NX 300h met your expectations. We appreciate you choosing us and look forward to assisting you again. John Tetta 516-676-4000

April 28, 2026

Dealership Rating
Employee Rating

The service was prompt and on time. The facility is clean and comfortable while waiting. It was a pleasure working with Ms. Oates. More

by adimaggio05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Rallye Lexus responded

Thank you for sharing your experience. We’re pleased your Lexus GX 550 service was completed on schedule and that our waiting area felt welcoming. Joanna will be happy to know she made your visit enjoyable. John Tetta 516-676-4000

April 28, 2026

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Employee Rating

Best Dealership Ever! !!! Dawn Helped me by squeezing me in on a busy day. Service advisor was able to diagnose problem without me taking a loaner. Great experience! More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Dawn Sullivan , Michael Montijo

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Apr 28, 2026

Rallye Lexus responded

What a pleasure to hear Dawn could fit you in on such a busy day. We’re glad our service advisor diagnosed your Lexus NX 200t without needing a loaner. Thanks for sharing your experience, and we look forward to assisting you again. John Tetta 516-676-4000

April 22, 2026

Dealership Rating
Employee Rating

Love this dealership,. They treat you like family. Can always depend on them for good quality service More

by BLUESPECKMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

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Apr 22, 2026

Rallye Lexus responded

Thank you for your kind review. We’re pleased you felt like part of the family and that your Lexus ES 350 received reliable, high-quality service. We look forward to seeing you again. James Quinlan 516-676-8686

April 08, 2026

Dealership Rating
Employee Rating

Everything was handled efficiently by the service staff, they were polite and answered all my questions More

by MELLABEHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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