Dealer Reviews
Cars for Sale
Dealer Log In
Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review
791 Reviews of Joanna Oates
September 18, 2018
Second Purchase My wife and I cannot be any more impressed with our experience at Rallye Lexus . This is our second time dealing with Kevin Losee in the pre-owned dep My wife and I cannot be any more impressed with our experience at Rallye Lexus . This is our second time dealing with Kevin Losee in the pre-owned department. He’s extremely funny and doesn’t beat around the bush. He really tells it like it is. He is very knowledgeable in the automotive business being he owned a foreign car repair shop his whole life. We felt very comfortable sitting with him. I highly recommend him and Rallye for getting an awesome deal on a certified car. Chris in finance department is very honest man that helped everything go so smoothly. Thank You Kevin. More
by Carguy
Other Employees Tagged: Kevin Losee, Chris in finance
September 16, 2018
Standards. Times may change, standards must remain. Rallye continues to set and maintain the standard for customer service. The real service after you own the ve Times may change, standards must remain. Rallye continues to set and maintain the standard for customer service. The real service after you own the vehicle is what counts. Rallye has great team that treats customers correctly with respect for their time and the value of the relationship. More
by motif88
Verified CustomerOther Employees Tagged: Neil Fogel, Michael Montijo
September 13, 2018
Professional, well-organized, great waiting area. I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently I admit that I have not gone elsewhere for service of my 2015 RX-350. I've never felt the need to go elsewhere, though. Rallye Lexus is consistently very professional, very well organized, and has an excellent waiting area with a "quiet floor" upstairs from the main waiting area. More
by RH
Other Employees Tagged: Do Chang
September 11, 2018
Completely satisfied. My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and eve My experience was great start to finish. From the moment I drove up and was greeted by name I was put at ease. The entire staff that helped me and even staff members just walking past all where helpful and greeyere with a pleasant hello or how may we assist you. Could not have felt more at home. More
by PMPAKOSZ
Other Employees Tagged: James Oates
September 06, 2018
The service was excellent The service at Rallye is always excellet.. The service writer is excellent as well. Joanna is always knowledgeable and accommodating. The service h The service at Rallye is always excellet.. The service writer is excellent as well. Joanna is always knowledgeable and accommodating. The service has always been done as asked. More
by BERNI1944
September 04, 2018
Beyond superlative! Every service is a gracious pleasure. Every request is speedily responded to. From purchasing to servicing to repair performance, the experience is un Every service is a gracious pleasure. Every request is speedily responded to. From purchasing to servicing to repair performance, the experience is unparalleled! I look forward to going there. More
by Graham
Other Employees Tagged: Mike Reidy , Neil Fogel
August 29, 2018
I had a problem with my radio and they said it was wet I came in to have a key made andMy radio was not working when I left the shop and I was told that there must be a leak in my trunk. My car is garaged I came in to have a key made andMy radio was not working when I left the shop and I was told that there must be a leak in my trunk. My car is garaged and it was dry when I brought it in. The radio was working before I brought it in. Before I got my car back from you they washed it. My trunk was very wet and when I called I was told that something was wrong with my trunk. My car is garaged and there was nothing wrong for 10 years. I was told that they would fix the leak for nothing but I would have to pay over $300 for a new radio. I am not happy with that result. That was the most expensive car wash that I have ever had. I brought it in because it was recalled More
by smpollack67
Other Employees Tagged: Anthony Costanzo
August 28, 2018
My experience in the sales department. Neil is a very knowledgeable sales person who took time in going over the features of the new SUV. This is my 4th LX from this dealership In the ser Neil is a very knowledgeable sales person who took time in going over the features of the new SUV. This is my 4th LX from this dealership In the service department Ms Joanna Oates is excellent. More
by Godfreyh
Other Employees Tagged: Neil Fogel, Pamela Palasciano, Josh Weiss
August 26, 2018
Excellent Professional well run dealership 26 years a customer Same salesman That pretty much sums it up Customers are treated like family Can't wait to shop at the new facility 26 years a customer Same salesman That pretty much sums it up Customers are treated like family Can't wait to shop at the new facility More
by GYORMACK
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Robert Heyman, Frank Licari, Pamela Palasciano, Jay Rosenthal
August 22, 2018
Excellent Been a customer for 26 years. Excellent all around customer commitment. Stable employment base makes it easy when dealing with the same faces all the Been a customer for 26 years. Excellent all around customer commitment. Stable employment base makes it easy when dealing with the same faces all the time. Can't wait to see the new facility More
by GYORMACK
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Robert Heyman, Frank Licari, Jay Rosenthal
