Joanna Oates

Always the best, no complaints. I’ve relocated to San Diego & hope to find a similar Lexus service place I’ve relocated to San Diego & hope to find a similar Lexus service place More

by CCHAMPANERI Verified Customer Verified Customer

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Upon arrival, the service reps exhibited care and concern relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required p relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required paperwork in a professional and timely manner. Joanna also assisted in retrieving and emailing photos that were taken of the damage which were requested by my insurance company. Took a few moments to relax and refresh in the Rallye Lexus Lounge knowing my Lexus was in good hands before heading out on an extremely hot and humid day! Repairs were done to my complete satisfaction and the car was throughly cleaned to remove the shards of broken glass! Thanks to all! More

by ENSMANN_WORD Verified Customer Verified Customer

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Was easy to make appointment taken on time and completed in a timely matter as allows in a timely matter as allows More

by XBAR5ISG Verified Customer Verified Customer

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Excellent very professional service. Ms. Joanna Oates is very helpful and patience. very satisfied, pleasurable! Ms. Joanna Oates is very helpful and patience. very satisfied, pleasurable! More

by TIM0113 Verified Customer Verified Customer

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Rallye Lexus‘s great, great, great, great, great, great great great great great great great! great great great great great great! More

by TEAM0 Verified Customer Verified Customer

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I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, a especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless. Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both. Thank you again for turning a routine service into something that felt personal and exceptional. Rallye Lexus, you’re lucky to have Joanna, and I’m lucky to have her help too! More

by TEAM0 Verified Customer Verified Customer

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Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean. manner.. card comes back in tip top shape. Nice and clean. More

by SUSANBIEL56 Verified Customer Verified Customer

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It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pr M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years. More

by LCMCAT27 Verified Customer Verified Customer

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The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular customer and know there product in particular Joann Oats is spectacular More

by SSOKOLOW Verified Customer Verified Customer

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Good service as always and I have used this brand for passed 15 years. Good car passed 15 years. Good car More

by VERAPENN Verified Customer Verified Customer

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