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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
December 06, 2018
Friendly and efficient. Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little silly, i.e. do I really need new tires at 26k miles?(The thread looked perfectly fine to me). The mechanic did a fine job but was a bit sloppy. After a tire rotation there was a difference of 5lbs between the tires. Overall, a very good service visit. More
by SANFORD48
Verified Customer
December 03, 2018
A Wonderful Experience I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Ant I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me. More
by PLVIKING
Other Employees Tagged: Anthony Piccirillo , Pamela Palasciano
November 19, 2018
Awesome Professional Online appointments was easy..took me right on time..i was in and out in One hour! A great pleasure! Definitely would recommend service at your locati Online appointments was easy..took me right on time..i was in and out in One hour! A great pleasure! Definitely would recommend service at your location More
by THATSMSJETER2U1
November 18, 2018
BEST SERVICE! The service at Lexus in Glen Cove is the best. I buy Lexus cars because the service is so good. People that work there are friendly and helpful The service at Lexus in Glen Cove is the best. I buy Lexus cars because the service is so good. People that work there are friendly and helpful. You can always get a loaner and if you wait the car is ready in the time they have promised. If you have to wait they have coffee and breakfast for you. More
by HAMLEWIN1
Other Employees Tagged: Mike Reidy , Steven Holmes, Pamela Palasciano, Josh Weiss
November 18, 2018
Good service The service is great and they work with their clients. Waiting are is clean and comfortable. Sale reps are knowledgeable and friendly. They have bever The service is great and they work with their clients. Waiting are is clean and comfortable. Sale reps are knowledgeable and friendly. They have beverages and light snack for your convenience. Could give better discounts on pricing. More
by TANYARN81
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Pamela Palasciano
November 15, 2018
Outstanding service department Great service department. Friendly, professional, comfortable waiting area, and great internet access. Got a lot of work done while waiting. Chose th Great service department. Friendly, professional, comfortable waiting area, and great internet access. Got a lot of work done while waiting. Chose this dealership because of the great service department though they are not the closest dealer to my home. More
by PSALERNO55
Other Employees Tagged: Maria Santoro , Frank Licari, Pamela Palasciano
November 11, 2018
Service and when I purchased Pam in service is one of the reasons I buy at Lexus! The staff in service is terrific. Product is great as well, this is like my 5 th Lexus from Ral Pam in service is one of the reasons I buy at Lexus! The staff in service is terrific. Product is great as well, this is like my 5 th Lexus from Rallye. More
by HANNENBERG
Other Employees Tagged: Anthony Piccirillo, Anthony Costanzo , Pamela Palasciano
November 05, 2018
viewers quick & pleasant service thew service was great all around. I even got a text during & after work was done to let me know how much longer it would be. I also got a follow up thew service was great all around. I even got a text during & after work was done to let me know how much longer it would be. I also got a follow up call the next day to make sure everything was ok. More
by Rsanfili
November 01, 2018
Changed my service to more expensive option I had scheduled an oil change and that's it. Instead it was taken in for a "servicing" which involved an increased fees. What is the point of selectin I had scheduled an oil change and that's it. Instead it was taken in for a "servicing" which involved an increased fees. What is the point of selecting a service online? And changing it to more expensive services that weren't agreed on. More
by JERYNpk@gmail.com
October 25, 2018
Awesome experience Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely h Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely helpful! Would recommend this dealership every time!! More
by twinquin1
Other Employees Tagged: Anthony Piccirillo , Frank Licari, Shop foreman
