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Jimmy Stateler

Overview Reviews (14) Inventory (523)

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Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

14 Reviews

Overview Reviews (14) Inventory (523)

4.7

14 Reviews

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14 Reviews of Jimmy Stateler

June 02, 2025

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The shuttle left without me so that was a pain, but my car was good. car was good. More

by nrbizal

Verified Customer

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Recommend Dealer

Yes

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Jun 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We're glad to hear you enjoyed your car from Robert Brogden's Olathe Buick GMC. We also understand that the shuttle experience could have been better. If you'd like to discuss this further, please reach out to us directly. We appreciate your review and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Bought my new GMC 2500 and had a excellent experience with the crew will buy again with the crew will buy again More

by dmasilionis

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Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our team at Robert Brogden's Olathe Buick GMC while purchasing your new GMC 2500. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

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First service visit. Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half dozen employees as they passed. Great experience and have already recommended Brogden to several friends! More

by jelliott67opks

Verified Customer

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Recommend Dealer

Yes

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad that your first service visit at Robert Brogden's Olathe Buick GMC was such a positive experience. It's great to know that Jimmy and our team made you feel welcomed. We appreciate your recommendations to friends, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

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by jelliott67opks

Verified Customer

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Recommend Dealer

Yes

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May 31, 2025

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Communicated well, walked through what was necessary and what wasn't. Service done well and fairly efficiently for a busy day. what wasn't. Service done well and fairly efficiently for a busy day. More

by nahlvers

Verified Customer

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Recommend Dealer

Yes

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind review! We appreciate your feedback about the communication and efficiency during your visit to Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the process. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

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I want to also recognize Jim who jumped in when Cedric was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appr was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appreciate the team work and customer service. Please reward him! More

by kcbookworm17

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that Jim provided such informative and helpful service while you were at Robert Brogden's Olathe Buick GMC. We truly appreciate your recognition of teamwork and customer service. Your feedback will be shared with our team, and we will ensure that Jim is acknowledged for his efforts. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Katie Terry , Jimmy Carpenter

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May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

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Good dealer and good service but the charges for regular maintenance are too high. I will likely search for an alternative maintenance provider. maintenance are too high. I will likely search for an alternative maintenance provider. More

by Tommy

Verified Customer

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Recommend Dealer

Yes

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May 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Tommy. We’re glad to hear you were pleased with the service overall! We definitely understand your concerns about maintenance costs—your feedback is important to us. If there’s a specific service you’d like to talk through or get more clarity on, feel free to reach out to us. We appreciate you being part of Robert Brogden’s Olathe Buick GMC family and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2025

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Excellent staff very professional and friendly their waiting area is very nice with snacks and drinks provided waiting area is very nice with snacks and drinks provided More

by joannel5353

Verified Customer

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Recommend Dealer

Yes

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May 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professional and friendly staff at Robert Brogden's Olathe Buick GMC. We're glad you enjoyed our waiting area and the complimentary snacks and drinks. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 16, 2025

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Jim is a rockstar. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. More

by Matt H

Verified Customer

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Service Time

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Recommend Dealer

Yes

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May 16, 2025 -

Robert Brogden Buick GMC responded

Thank you, Matt! We truly appreciate your kind words about Jim and are thrilled to hear that he was able to assist you effectively. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and it’s great to know that Jim made your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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