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Jim Self

Overview Reviews (21) Inventory (495)

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Jim Self

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Jim Self

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

21 Reviews

Overview Reviews (21) Inventory (495)

4.8

21 Reviews

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21 Reviews of Jim Self

February 12, 2025

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Employee Rating

Great purchasing experience with a trusted professional sales advisor from beginning to end. Thank you! sales advisor from beginning to end. Thank you! More

by jonathan80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Paul Levin, Jimmy Carpenter, Todd Kelly , Sebastien Granger, Jenah Huff, Brian Land, Scott Phegley, Peter Sargent

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Feb 12, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great purchasing experience with us at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing top-notch service, and we appreciate your trust. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 06, 2025

Dealership Rating

Employee Rating

Outstanding work, honest communication, and reasonable pricing. I will only buy from and service my vehicles at Brogden. They are the only folks I trust with and for my vehicles. pricing. I will only buy from and service my vehicles at Brogden. They are the only folks I trust with and for my vehicles. More

by drjoshanderson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Paul Levin, Jimmy Carpenter, Todd Kelly , Sebastien Granger, Jenah Huff, Brian Land, Scott Phegley, Peter Sargent

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Feb 07, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Josh! We truly appreciate your kind words about the outstanding work, honest communication, and reasonable pricing at Robert Brogden Buick GMC. Your trust means a lot to us, and we look forward to continuing to serve you for all your vehicle needs. See you next time! Sincerely, The Robert Brogden Buick GMC Team

February 05, 2025

Dealership Rating

Employee Rating

Tricia did an excellent job taking care of me in service! She was great to work with! Highly recommend! She was great to work with! Highly recommend! More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter , Tricia Hecker

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Feb 06, 2025 -

Robert Brogden Buick GMC responded

Thank you, Jimmy! We appreciate your kind words about Tricia and are thrilled to hear that she provided excellent service during your visit to Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 29, 2025

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A pretty painless experience. They were very fast and knowledgeable Very happy with the service department as well They were very fast and knowledgeable Very happy with the service department as well More

by lyndsey.C.krause

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter , Matt from service

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Jan 29, 2025 -

Robert Brogden Buick GMC responded

Thank you, Lyndsey! We appreciate your kind words about your experience at Robert Brogden's Olathe Buick GMC. It's great to hear that our team was fast and knowledgeable, and that you were happy with our service department. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 28, 2025

Dealership Rating

Employee Rating

Just had my truck in for routine service. Got me in at my scheduled time, serviced quickly, and even put in an update for the truck. Todd did a great job of communicating with me and getting Got me in at my scheduled time, serviced quickly, and even put in an update for the truck. Todd did a great job of communicating with me and getting me out in a timely manner. More

by ruderb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Kelly

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Jan 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with the routine service on your truck at Robert Brogden Buick GMC. It's fantastic to know that Todd provided great communication and efficient service. We hope to see you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

January 10, 2025

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Employee Rating

everything at the service department went great. everything I wanted done was completed. the only complaint I had was about the snow and the cold, but the dealership could not control the weather, L everything I wanted done was completed. the only complaint I had was about the snow and the cold, but the dealership could not control the weather, LOL!!! More

by BUICK2025

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that everything went great in our service department and that you were satisfied with the work done. We appreciate your good humor about the weather, it can be a challenge! We look forward to seeing you again at Robert Brogden Buick GMC for any future needs. Stay warm! Sincerely, The Robert Brogden Buick GMC Team

January 05, 2025

Dealership Rating

Employee Rating

GREAT dealership! ! my mother bought her new envision in 2023.. I just bought mine at the end of 2024.. everything was smooth as can be expected. one of the keys to my ! my mother bought her new envision in 2023.. I just bought mine at the end of 2024.. everything was smooth as can be expected. one of the keys to my new envision went missing, but that is no big deal. I have an appointment to get a new key programmed!! Jimmy was great to work with. working with Paul was the same. 2 car purchases in about 2 years. 2 HAPPY customers!!! More

by BUICK2025

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

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Jan 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that both you and your mother are happy with your new Envisions purchased from Robert Brogden Buick GMC. It's great to know that your experience was smooth and that Jimmy and Paul provided excellent service. We appreciate your understanding regarding the missing key, and we're glad to assist you with the programming appointment. We look forward to seeing you again for your next vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

November 21, 2024

Dealership Rating

Employee Rating

Jake was excellent In handling the sale. He was on direct made negotiating easy. Turns out I had bought a truck from him 15 years ago and had no problems. He was on direct made negotiating easy. Turns out I had bought a truck from him 15 years ago and had no problems. More

by RICKTHELANDLORD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman , Tracy Troll

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Nov 21, 2024 -

Robert Brogden Buick GMC responded

Thank you, Rick, for your fantastic review! We’re thrilled to hear that you had an excellent experience with us at Robert Brogden Buick GMC. It’s always great to reconnect with satisfied customers from the past, and we’re glad to know you appreciate Jake’s straightforward approach to negotiating. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

Dealership Rating

Employee Rating

Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Kelly , Brian Everhart, Jenah Huff, Brian Land, Scott Phegley, Tracy Troll

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Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

Dealership Rating

Employee Rating

Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! Great communication. I will definitely be going back for maintenance! More

by Teaton2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Kelly

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful with the warranty on your mirror and that our communication met your expectations. We look forward to serving you again for your maintenance needs at Robert Brogden Buick GMC. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

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