Jim Pompei | Page 14

I recently purchased my second SUV at Acura of Berlin and it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to it was also my second time working with Jim Pompei. He made the process seamless, painless, and was very helpful all around. I would not hesitate to recommend Jim and Acura of Berlin. More

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Could be the best buying experience I've ever had. Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as ge Stopped in at lunch time to a warm welcome by Lucia's. That was the start of a great experience Jim Pompei finished up with fantastic patience as getting insurance binder/cards took several emails (my insurance people couldn't seem to get it right) and he stayed completely positive through it all. Then to complete the sales deal Jim turned me loose on Tom. Another total professional to complete the total experience. This team...Lucius,, Jim and Tom total 5 star team!!! More

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From the moment we arrived at Acura of Berlin, we were greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on t greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on the process and gave us valuable information to think about. We went on to a couple other dealerships ending up going back to Acura of Berlin. Jim impressed us from the get-go with his “tell it like it is” and keeping things “real” personality, which we appreciated. The whole process was very smooth from start to finish which included Brendon Hines and Tom Suchojad, Business Manager. Everyone was very friendly and knowledgeable. We are looking forward to the new car experience with Acura of Berlin and I know that we will be well taken care of! More

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Jim was great to work with. The dealership has no haggle pricing, which is so much easier. He helped me through the process, even after I changed my mind on which car I wanted. The dealership has no haggle pricing, which is so much easier. He helped me through the process, even after I changed my mind on which car I wanted. He was very professional throughout the whole time. I would definitely recommend anyone to go to Acura of Berlin and work with him. More

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Jim Pompei was a professional and found the exact car I was looking for. When I arrived the car looked as described. I had a tricky situation with my trade-in which needed some navigating in order to make was looking for. When I arrived the car looked as described. I had a tricky situation with my trade-in which needed some navigating in order to make the deal and numbers work, and Lucius was a pro with understanding the task and giving me my best options. 10/10 service. More

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Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure. convenient, and more importantly no sales pressure. More

by Spoloszczak Verified Customer Verified Customer

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This was by far the best car buying experience I have ever had! I would first like to give a "shout out" to Lucius for starting my experience off in a positive way, a "shout out" to Jim for his non- p ever had! I would first like to give a "shout out" to Lucius for starting my experience off in a positive way, a "shout out" to Jim for his non- pushy approach, pleasant attitude and knowledge and last but not least, a "shout out" to Tom for ending my experience in a positive way. I would highly recommend this team and dealership!! More

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We had a great experience with Jim. He came out to greet us on a very hot day in July. He was so polite, gave us honest answers to our questions, and made the process fast and easy. Th He came out to greet us on a very hot day in July. He was so polite, gave us honest answers to our questions, and made the process fast and easy. The next day he followed up with a call to make sure we were happy. Thanks for excellent service Jim! More

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Five stars for Acura of Berlin. This was the most pleasurable car buying experience I’ve ever had. From the moment I walked into the dealership, I worked with James (Jim) Pompei. Ji This was the most pleasurable car buying experience I’ve ever had. From the moment I walked into the dealership, I worked with James (Jim) Pompei. Jim is extremely genuine, polite, and professional. His approach is very relaxed and there was no pressure from him whatsoever when I told him the exact vehicle and price point I was looking to get into. After the test drive, I knew I wanted the vehicle and Jim made it happen ASAP. I walked into the dealership at 10:00 a.m. and drove away in my new car at 1:30 p.m. It truly was the easiest and most seamless process all thanks to Jim the and rest of the staff at Acura. I cannot thank them enough for going above and beyond! More

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Very laid back non aggressive atmosphere with a helpful, knowledgeable, friendly staff. Lots of choices with a large inventory. James was extremely helpful with a conscientious awareness of when to step awa knowledgeable, friendly staff. Lots of choices with a large inventory. James was extremely helpful with a conscientious awareness of when to step away. He guided, did not forcefully try to sell me a car. Ask questions of what I was looking for. It was like having a conversation that just flowed and I didn’t feel pushed. I pretty much knew what I wanted but wasn’t sure if a lease was the best thing for me. Well, after asking a million questions I realized it was the perfect choice for me. He was so easy to work with and I appreciate the fact that he didn’t come across like a typical salesman lol. Sorry to those of you that follow and hate being labeled that way. James is someone my husband and I would hang out with! Timing was right, place was right, dealing with James was completely right and leasing an amazing sporty RDX was 100% the right decision!! I will be back!!! If you want a stress free experience where you don’t feel hounded or pushed, this is the place for you 😜😁 More

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