Jim Pompei

Everyone at the dealership was very helpful from the online consultant I worked with prior to arriving to the finance person I finalized my paperwork with. I came in to look at a 2024 Mazda CX5 and online consultant I worked with prior to arriving to the finance person I finalized my paperwork with. I came in to look at a 2024 Mazda CX5 and upon seeing it didn’t want to move forward. Jim was able to pivot and show my husband and I the new Acura ADX which we both really liked. He allowed us time to process the information as we initially hadn’t considered an Acura at all. He walked us through the features as well as both the finance and lease options. Jim is excellent at his job as I’m typically the type of person that needs more time to process all my options but he made me confident in this purchase and we ended up buying that day. More

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Brandon is wonderful! In order to secure my dream car, he so generously gave a detailed outline of what my next steps should be. Witnessing his support both from and for In order to secure my dream car, he so generously gave a detailed outline of what my next steps should be. Witnessing his support both from and for his team, earned him my complete respect. I’m thankful for his display of a positive & professional work ethic. Brandon’s dedication in having higher standards has provided me with the fact that he is a responsible person to rely on. His help was superior & most needed. More

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What can I say only that I had the best time buying my first Acura at the best dealership and people. Jim, Brandon, and Tom were awesome..Jim made me feel like part of a family from which I am happy to sa first Acura at the best dealership and people. Jim, Brandon, and Tom were awesome..Jim made me feel like part of a family from which I am happy to say that now I am now in the Acura family. I am so happy to be in my new Acura ADX. I recommend this dealership to anyone.That wants to buy a new car.Please go see Jim. He is awesome!!! Thanks again guys. I will come back for sure. More

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No time to car shop and the xx that goes with it. Brandon, Jenn, & Thomaz, made a normally stressful car buying experience Pleasant! Brandon gave me a very good price for the Acura ADX w/spec and Brandon, Jenn, & Thomaz, made a normally stressful car buying experience Pleasant! Brandon gave me a very good price for the Acura ADX w/spec and fair trade in value. Jenn was extremely patient and very professional..and Thomaz in financing really knows his stuff and is very honest. I felt appreciated and that they genuinely care about customers. I’ll be referring folks to this dealership! More

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I'm very pleased by the way me and my fiance were treated. The staff made the process so easy. This acura dealer specifically makes you feel like family. Everyone is very professional and respectful treated. The staff made the process so easy. This acura dealer specifically makes you feel like family. Everyone is very professional and respectful. I can definitely recommend this dealer to friends and family. Thanks James Pompei for everything. Looking forward for future business with acura of Berlin. More

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They treated me with respect and kindness, creating a comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. comfortable and pleasant experience, Excellent communication and a great attitude — truly a pleasure to work with. More

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I had a great experience working with Acura of Berlin. I had initially went in to have my car serviced and contemplated looking into a new vehicle. I was immediately connected with Jim, who was personab I had initially went in to have my car serviced and contemplated looking into a new vehicle. I was immediately connected with Jim, who was personable, helpful, and NOT pushy. Once I decided that I would be purchasing a car, he made the whole experience simple and seamless. They accommodated any requests and were very quick in turning the sale around without hassle. They called and followed through when they said they would -- overall, it was a fantastic experience with Jim and the entire team. More

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They say never judge a book by it's cover. I went against the grain and did just that. I actually had the nerve to tell Jim out of all the sales reps at Acura he would have been my last pick. I went against the grain and did just that. I actually had the nerve to tell Jim out of all the sales reps at Acura he would have been my last pick. To my surprise Jim was awesome to work with. He walked me thru the process of purchasing my new MDX. Jim was very knowledgeable, pointed out new updates that I was unaware of. He was very patient, great sense of humor and overall great terrific guy to work with. Jim you absolutely have me as a long standing customer for my future car buying experience. Thank you for everything! Acura you have a gem with Jim on your team. More

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What can I say about Acura of Berlin let me see. I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third car purchase and will I be returning customer, ummmm absolutely. More

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I had an amazing experience at Acura thanks to Jim! He was extremely nice, patient, and helpful throughout the entire process. He really listened to what I wanted!! He made sure I got exactly what I w He was extremely nice, patient, and helpful throughout the entire process. He really listened to what I wanted!! He made sure I got exactly what I wanted! The White and Fully loaded, just the way I envisioned it! I couldn’t be happier with my purchase. Thank you for making the car buying experience so smooth and enjoyable. Highly recommend you to go see Jim!! More

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