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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 9

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

January 21, 2023

Dealership Rating
Employee Rating

Could have been more professional At check in counter. Lots of staff just hanging out More

by jeffrimsnider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle O'Connor

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Jan 21, 2023

jeffrimsnider responded

yes

Jan 21, 2023

jeffrimsnider responded

not applicable

January 18, 2023

Dealership Rating
Employee Rating

Good service and quick. Answered all my questions with no problem. Will be back for future recalls. More

by VASQUEZ_CHRISTIAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Danielle O'Connor

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Jan 20, 2023

Rizza Cadillac Buick GMC responded

Vasquez, thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2023

Dealership Rating
Employee Rating

The service shop is friendly, professional and reliable. I appreciate that they will drive me home and then pick me up if needed. More

by khbrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Danielle O'Connor

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Jan 20, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2023

Dealership Rating
Employee Rating

Excellent service and fast turnaround time. Very nice service manager and check out clerk, thank you. More

by CWEBER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Melizza Contreras

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Jan 18, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 11, 2023

Dealership Rating
Employee Rating

My first time visiting, but will not be my last. I felt welcomed and the service my vehicle needed was completed and I was satisfied. Thank you! More

by Lameshia B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Danielle O'Connor

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Jan 13, 2023

Rizza Cadillac Buick GMC responded

Lameshia, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. Good customer services. Gave me recommendations on my GMC Sierra services More

by peacockclarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Jan 10, 2023

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2023

Dealership Rating
Employee Rating

Efficient, Great customer service, Even when they are busy they always take care of my car as quickly as possible. More

by Javairow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Hannah & Liz

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Jan 04, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Javairow! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 28, 2022

Dealership Rating
Employee Rating

The service was good and handled in a timely manner, and the service representative was friendly and polite. More

by KELS2229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Dec 30, 2022

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 27, 2022

Dealership Rating
Employee Rating

Brought my truck there for service, they said the problem was fixed. I paid and didn't even make it home and the truck had the same problem More

by torinwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 29, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2022

Dealership Rating
Employee Rating

They fixed my Cadillac very quickly and shop is very clean. Friendly smiles everywhere I turned followed by a lot of laughter! More

by AMYELLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, Bert Dutcher, John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor, Juan Rocha

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Dec 06, 2022

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Rizza Cadillac Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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