Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 3

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

July 01, 2023

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Employee Rating

Professional and clean! The Service Writer, Jim Monahan was very proficient and knew how to make the experience smoother. I thought the issue should have been covered by the More

by ERIC SEARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Rizza Cadillac Buick GMC responded

Eric, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

Dealership Rating
Employee Rating

Everything was great and I had no problems getting everything that I needed. Thank you. More

by Boochie1963
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2023

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Employee Rating

The service was prompt and attentive. It did not take long for them to get to work done. More

by urwinding
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2023

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Employee Rating

I have been a customer for over 12 years. I am a satisfied return customer. My last three vehicles were purchased at Rizza Cadillac Buick GMC. More

by tsmit277
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 13, 2023

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Service people that took care of my wife and I were very very nice and I thank them for that. More

by CLEOSCHUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Rizza Cadillac Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2023

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Great Service very professional waiting room Great rest room very clean clean car 🚗 recommend to all friends thank you More

by wjking8604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2023

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Employee Rating

John in service did another outstanding job. You are promised everything from the salesperson and manager when you buy your vehicle. But when it is time to get something completed it is not cove More

by jhack0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

May 30, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2023

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Employee Rating

Clean facility, courteous and professional staff, reasonable time with service, convenient location and reasonable prices. More

by rydejuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 17, 2023

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Employee Rating

Due to the fact that I only had one car John Howard took care of me the next morning! More

by Berniew7914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS , The porter in the service dept….sorry I go not know his name.

May 19, 2023

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 17, 2023

Dealership Rating
Employee Rating

Jim was very helpful and friendly and got my vehicle running after another shop couldn't. More

by cttwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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