Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 2

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
not yet
rated
342 Reviews
not yet
rated

342 Reviews

Write a Review

342 Reviews of Jim Monahan

August 03, 2023

Dealership Rating
Employee Rating

I was happy with dealer. Every employee, i encountered was exceptional. I felt it took too long to receive service, i requested. More

by gertsgirl13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 04, 2023

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2023

Dealership Rating
Employee Rating

Thank you for taking your time to fully explain the process in the full repair of the vehicle. I grew up in Michigan…. Worked with material testing for automotive companies…. So I know a snow job whe More

by Mbappleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wrote the check and walked…. All good

Report | Print
Aug 03, 2023

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2023

Dealership Rating
Employee Rating

Awesome customer service, and an all around fantastic staff!!! Couldn’t ask for better treatment, from the crew in the Service Department! More

by curtissweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 02, 2023

Rizza Cadillac Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2023

Dealership Rating
Employee Rating

Prompt and courteous service of my vehicle. Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! More

by JeffScheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr

Report | Print
Aug 02, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2023

Dealership Rating
Employee Rating

Service was fantastic! Will not go to any other Cadillac service department because Rizza is the best! More

by TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 27, 2023

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 21, 2023

Dealership Rating
Employee Rating

Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

Report | Print
Jul 21, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2023

Dealership Rating
Employee Rating

Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More

by dejay03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

Report | Print
Jul 19, 2023

Rizza Cadillac Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 15, 2023

Dealership Rating
Employee Rating

This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp More

by tsmit277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

Report | Print
Jul 17, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 12, 2023

Dealership Rating
Employee Rating

Service was good. I was done in about an hour. I did not get a copy of the inspection report More

by duwainb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 13, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2023

Dealership Rating
Employee Rating

Great service from the time I walked in the door til I got my car back More

by Brgr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS

Report | Print
Jul 10, 2023

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

1
2
3
...
35

Dealership Inventory (344 Vehicles)

new 2025 Cadillac LYRIQ car, priced at $77,299
2025 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
$77,299
View Details
used 2022 Ford F-450 car, priced at $76,950
2022 Ford F-450
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$76,950
View Details
used 2022 GMC Sierra 2500 car, priced at $60,950
2022 GMC Sierra 2500
used
Onyx Black exterior
Automatic
Four-wheel Drive
$60,950
View Details
new 2026 Buick Enclave car, priced at $54,330
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
$54,330
View Details
new 2026 Cadillac LYRIQ car, priced at $65,819
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
$65,819
View Details
new 2026 Buick Envision car, priced at $51,770
2026 Buick Envision
new
Ebony exterior
Automatic
All-wheel Drive
$51,770
View Details
View All Inventory