Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 11

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

November 06, 2022

Dealership Rating
Employee Rating

Jim was great, repair covered under a special policy, technician explained repair at length, thanks again to the Rizza team More

by Jake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 08, 2022

Rizza Cadillac Buick GMC responded

Jake, thank you for taking the time to share your feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2022

Dealership Rating
Employee Rating

Everyone was friendly, from the operator who took my call to the service manager . I will return for future service for my vehicle. More

by mertdinie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2022

Dealership Rating
Employee Rating

The staff is very friendly and great customer service from beginning to end on all levels. More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2022

Dealership Rating
Employee Rating

Nice service straight up okie dokie in my book thanks for the service thank you More

by Nelson7261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Nov 03, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 29, 2022

Dealership Rating
Employee Rating

It was a very pleasant experience going to Rizza Cadillac for service, everyone was extremely kind and courteous. More

by johnnydmnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Nov 01, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2022

Dealership Rating
Employee Rating

I received Great customer service and the car was sparkling clean when I hit it back. More

by njkkod
Customer Service
Recommend Dealer
Yes
Oct 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2022

Dealership Rating
Employee Rating

I have a few words. 2019 CT6 hard shifting between 2nd and 3rd gear. Service advisor, "This is normal". Had the same issue with my 2017 CTS. This doesn't sound normal t More

by LYNETTEWALTON
Recommend Dealer
No

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Oct 17, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 13, 2022

Dealership Rating
Employee Rating

Was able to set up an appointment quickly that fit my schedule. Great service staff More

by Amaroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Amaroa responded

Was able to set up an appointment quickly that fit my schedule. Great service stafff

October 05, 2022

Dealership Rating
Employee Rating

Kind and knowledgeable. Service with a smile. Comfortable clean environment .What you see is what you get vibes. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Oct 06, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2022

Dealership Rating
Employee Rating

Everybody at this dealership is very friendly and warm I highly recommend Rizza Cadillac GMC to my family and friends More

by BALLOGMARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Nick Richko, John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Oct 06, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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