Jim Mendez
Jim Mendez at Koeppel Mazda
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Jim Mendez | Page 2

Assistant New Car Manager

Koeppel Mazda

77-12 Northern Blvd
Queens, NY 11372

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not yet
rated
39 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Specialties & Trainings

Elite Master Certified

not yet
rated

39 Reviews

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39 Reviews of Jim Mendez

July 22, 2019

Dealership Rating

Unfair/Shady Business Practice I've been doing my research extensively online for the Mazda 3 Hatch and why I should choose Mazda over its competitors. Attempting to convince my gir More

by CarEnthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Steve Kontonicolaou, Thamina

Jul 26, 2019

Koeppel Mazda responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you. Sincerely, John Knoesel

July 10, 2019

Dealership Rating

Service Best service from my friend Saiful and carlos. They are very friendly. The waiting area I really liked. Several things are available for entertaining. More

by Sitesh dhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam

Jul 10, 2019

Koeppel Mazda responded

Thank you for taking the time and leaving us a five-star rating. We are pleased to hear our staff did such a great job. Sincerely, Koeppel Mazda 866-828-4991

February 07, 2019

Dealership Rating
Employee Rating

A++ for Jim and Julio If you are looking for the best car buying experience of your life, go to Jim Mendez ASAP. I purchased my vehicle in December 2018 and couldn't be hap More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio Escobar

Mar 04, 2019

Koeppel Mazda responded

Thank you for taking the time to leave us a fabulous review, James! We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again! --Koeppel Mazda (866) 828-4991

December 03, 2018

Dealership Rating
Employee Rating

Just renewed our lease to Mazda CX5 We are very satisfied with the service, Saiful was very helpful, very friendly and accommodating. He treats you like family. Jim and Julio are both w More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Julio Escobar

December 01, 2018

Dealership Rating
Employee Rating

VIP service My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole s More

by Kandov10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian, Jay Polanco, Saiful Islam, Christopher Castro , Julio Escobar, Pablo Jimenez, Steve Kontonicolaou, Garrett Patton, Christian Sanchez

November 25, 2018

Dealership Rating
Employee Rating

cx-5 lease I tested many different cars and then I visited Koeppel Mazda at Jackson Heights. That was it! The building is brand new and one of the nicest facilit More

by Fotios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio Escobar

November 25, 2018

Dealership Rating
Employee Rating

New CX-5 2018 Owner for 2+ Months Jim was welcoming to me and my family. He listened to our needs and gave us many options. He gave me a good trade in value for my old Mazda 3. We were More

by Jaser360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 18, 2018

Dealership Rating
Employee Rating

CX9 Lease Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work More

by AGomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio Escobar

November 09, 2018

Dealership Rating
Employee Rating

Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com More

by Klaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Polanco, Saiful Islam , Juilo Escobar

November 05, 2018

Dealership Rating
Employee Rating

Great service following great deal My 2016 Mazda CX-5 lease was due,so start shopping for a replacement.Wanted upgrade, so look into mid size SUV from Toyota/Subaru/Hyundai and Mazda. A More

by MrFrost1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio Escobar

Nov 05, 2018

Koeppel Mazda responded

Thank you for the kind words. We're glad that Jim was there to take care of you. Sincerely – Koeppel Mazda Team

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