Jim Mendez
Jim Mendez at Koeppel Mazda
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Jim Mendez | Page 4

Assistant New Car Manager

Koeppel Mazda

77-12 Northern Blvd
Queens, NY 11372

Contact Me
not yet
rated
39 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Specialties & Trainings

Elite Master Certified

not yet
rated

39 Reviews

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39 Reviews of Jim Mendez

June 01, 2018

Dealership Rating
Employee Rating

Outstanding service Service was exceptional, and the web tells me I got a very good deal ! First went in on an extremely busy weekend to ask a few brief questions. Jim w More

by rmdrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

Jun 07, 2018

Koeppel Mazda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Koeppel Mazda Team

May 31, 2018

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Employee Rating

Amazing Service I first came in November to look at cars and went for a test drive with Jim Mendez who explained everything in depth about the SUV. I wasn't sure if I More

by irene88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

Jun 07, 2018

Koeppel Mazda responded

Irene, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Koeppel Mazda Team

May 30, 2018

Dealership Rating
Employee Rating

Genuine Customer Service at it's Finest! The Koeppel Mazda family made our car shopping experience seamless. We never once felt pressured or rushed into purchasing a vehicle. Saiful (Sale More

by Jade Capulong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Steve Kontonicolaou

May 31, 2018

Koeppel Mazda responded

Jade, reviews like yours are truly a breath of fresh air! Saiful, Jim, and Steve truly are invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely – Koeppel Mazda Team

May 19, 2018

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Employee Rating

Exceptional Sales & Customer Service Experience Saiful and his team assisted me with the lease of my CX9. Saiful and his entire team were absolute professionals and a pleasure to deal with from star More

by Mheist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Steve Kontonicolaou

May 23, 2018

Koeppel Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! We will share your comments with Saiful and the rest of our team, and please let us know if we can help you with anything else, thanks! Sincerely – Koeppel Mazda Team

May 16, 2018

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Employee Rating

New car purchase I went to the dealership not knowing what to expect. But almost immediately upon arriving I was greeted by Jim Mendez from sales who basically walked More

by JC7624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

May 16, 2018

Koeppel Mazda responded

We are truly grateful for this awesome review! We are thrilled that Jim and Steve were able to take care of you. They are great assets to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely – Koeppel Mazda Team

May 15, 2018

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Employee Rating

Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others More

by Iqbal87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam

May 16, 2018

Koeppel Mazda responded

Thank you so much for your feedback. We are sincerely pleased to know that Saiful and Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely – Koeppel Mazda Team

May 15, 2018

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Employee Rating

Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re More

by Jackie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam

May 16, 2018

Koeppel Mazda responded

Jackie, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely – Koeppel Mazda Team

May 13, 2018

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Employee Rating

Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Polanco, Saiful Islam , Steve Kontonicolaou

May 14, 2018

Koeppel Mazda responded

Kevin, thank you for recognizing your experience at Koeppel Mazda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely – Koeppel Mazda Team – Jknoesel@koeppelautogroup.com

April 27, 2018

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Employee Rating

Great customer service I was fairly sure of the car i wanted, and Jim and Steve at Koeppel mazda did a great job helping me get what i wanted. Jim helped w/ details for the More

by ecoffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

May 02, 2018

Koeppel Mazda responded

Thanks for taking the time to leave us this awesome review! It’s wonderful to know that Jim and Steve did a great job in assisting you during your experience. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Koeppel MazdaTeam

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