Jim Jacobson

From the moment we arrived, we were immediately made to feel comfortable and welcome by Jim Jacobson. Jim’s service was nothing short of exceptional—sweet, patient, and genuinely thoughtful. Every detail w feel comfortable and welcome by Jim Jacobson. Jim’s service was nothing short of exceptional—sweet, patient, and genuinely thoughtful. Every detail was taken care of with such care, and Jim truly went above and beyond to ensure we had an unforgettable experience. His kindness and attention to detail made us feel like we were the only ones that mattered. It is rare to encounter service this lovely and attentive. We can’t wait to return when it’s time to buy another car! More

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I recently purchased a car from Bill Jacobs VW in Naperville, and I can confidently say it was the best car-buying experience I’ve ever had. Jim Jacobson is hands down the best of the best! From star Naperville, and I can confidently say it was the best car-buying experience I’ve ever had. Jim Jacobson is hands down the best of the best! From start to finish, he went above and beyond to make the process smooth, transparent, and stress-free. Jim’s knowledge and expertise were evident as he patiently answered all my questions and helped me explore every option without ever making me feel pressured. He truly listened to my needs and made sure I found the perfect vehicle for my lifestyle and budget. What impressed me most was Jim’s genuine care for his customers. He took the time to explain every detail, ensuring I felt confident in my decision. Even after the purchase, he followed up to make sure I was completely satisfied. If you’re in the market for a new or used car, do yourself a favor and go see Jim Jacobson at Bill Jacob’s VW . He sets the gold standard for customer service, and I couldn’t be happier with my new car. Thank you, Jim, for an exceptional experience! More

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I had a great experience buying a Volkswagen ID. 4 at Bill Jacobs Volkswagen. My sales representative was Jim Jacobson and he did a fantastic job helping me look at different cars and options and let 4 at Bill Jacobs Volkswagen. My sales representative was Jim Jacobson and he did a fantastic job helping me look at different cars and options and letting me make my decision. Chris DiBernardo also helped get the deal done. Fantastic experience and I would highly recommend buying a vehicle at this dealership. More

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I had the pleasure of working with Jim Jacobson both day that I was at this dealership and he was amazing. Not only was he good at helping me narrow out my options, but he made us feel comfortable the whole that I was at this dealership and he was amazing. Not only was he good at helping me narrow out my options, but he made us feel comfortable the whole way through. It was my first time and he was so helpful, walked us through everything step by step, along with Chris, and made it such an amazing experience. Thank you! More

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5 stars across the board. Chris made the buying process very easy. He explained everything in detail and made sure we understood everything before moving on to the next step. Chris made the buying process very easy. He explained everything in detail and made sure we understood everything before moving on to the next step. He was patient and helped us make a confident purchase. We will be returning customers. More

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Above and beyond service from start to finish. Jim was patient and accommodating. We were anxious to find something that both supported our growing family and also fit into our budget. Jim was rea Jim was patient and accommodating. We were anxious to find something that both supported our growing family and also fit into our budget. Jim was reassuring that he would “make it work” and he exceeded our expectations. We are already looking forward to working with him again! More

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As a first time car buyer, Jim was an excellent person to work with! He was knowledgeable & made sure I was educated on all things which I very much appreciated! He has a great attitude & was great to work w work with! He was knowledgeable & made sure I was educated on all things which I very much appreciated! He has a great attitude & was great to work with! Thank you Jim! More

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Jim and Gerardo were absolutely great to work with. They helped me out so much with buying my lease. I truly appreciate how honest and straightforward they were throughout the process. Also, want to me They helped me out so much with buying my lease. I truly appreciate how honest and straightforward they were throughout the process. Also, want to mention Chris and Jason, they were very attentive and helped with any issue that came up. Definitely will be coming back to Bill Jacobs VW. More

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My husband and I searched far and wide for a reputable dealer and respectable salesman. From the moment we sat down with Jim Jacobson, we knew we were going to purchase a car from him. He was honest, resp dealer and respectable salesman. From the moment we sat down with Jim Jacobson, we knew we were going to purchase a car from him. He was honest, respectful, kind, and worked with us. We felt like he was in our corner. There were no gimmicks or sleazy sales tactics here. We’ll be coming back to Jim for our next vehicle to save ourselves time and the headache of dealing with gimmicky car sales! More

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My salesperson Jim Jacobsen was superb! He is very knowledgeable, helpful and friendly. He heard me and did not pressure me into a purchase. I ended up buying out my lease and he was as gra He is very knowledgeable, helpful and friendly. He heard me and did not pressure me into a purchase. I ended up buying out my lease and he was as gracious as if I were purchasing a new vehicle! More

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