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Jim Grace

Overview Reviews (129) Inventory (230)

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Jim Grace

Sales Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.7

129 Reviews

Overview Reviews (129) Inventory (230)

4.7

129 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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129 Reviews of Jim Grace

June 18, 2025

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Employee Rating

Scott Cameron did an excellent job! I had an outstanding buying experience. Scott was very patient with all my questions and indecisiveness. He worked with me to make sure I got exactl I had an outstanding buying experience. Scott was very patient with all my questions and indecisiveness. He worked with me to make sure I got exactly what I wanted and explored every option to help me save money. All the employees were friendly and welcoming as well. More

by rob1353

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cody Monica, Brandon Grace, Scott Cameron

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Jun 18, 2025 -

Lester Glenn Subaru responded

Hey rob1353, Thanks for sharing your experience! We're thrilled to hear that Scott provided such a helpful and patient car-buying experience. It's great that he took the time to answer your questions and help you find the perfect fit while exploring ways to save. We're also glad the rest of the team made you feel welcome! Happy Driving, The Lester Glenn Subaru Team

June 17, 2025

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Employee Rating

I thought everyone was very friendly, our salesman, Scott, was very helpful and knowledgeable about what he was selling. Never led us one way or the other. The whole experience was pleasant. Scott, was very helpful and knowledgeable about what he was selling. Never led us one way or the other. The whole experience was pleasant. More

by SOMERS.DIVE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain, Scott Cameron

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Jun 18, 2025 -

Lester Glenn Subaru responded

Hey SOMERS.DIVE, Thanks for sharing your experience! We're glad to hear that Scott was friendly, helpful, and informative without any pressure. It's great to know the overall experience was a pleasant one, that's exactly what we aim for every time. Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

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Employee Rating

Service was great, did not have to wait very long, work was done very professionally by Anthony (mechanic) was done very professionally by Anthony (mechanic) More

by RICHARD_MCCROY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Palazzo, Seth Leifer, Cody Monica, Melissa Arnold, Will Stefanski, Nicole Damiano, Ekaterina Espinosa, Anthony Jones-Rulli , Anthony (mechanic)

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Jun 06, 2025 -

Lester Glenn Subaru responded

Hey RICHARD_MCCROY, Thanks for sharing your experience! We're glad to hear your service visit was quick and handled professionally. Anthony will appreciate the shoutout, he takes pride in his work, and it’s great to see it recognized! Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

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Employee Rating

Alex was very knowledgeable, friendly and helpful. Made me feel very comfortable and at ease. Made me feel very comfortable and at ease. More

by marycallery3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Grace, Alexander Rivera

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Jun 09, 2025 -

Lester Glenn Subaru responded

Hi marycallery3, Thanks for sharing your experience! We're so glad to hear that Alex made you feel comfortable and well taken care of throughout your visit. It's great to know his knowledge and friendly approach left such a positive impression! Happy Driving, The Lester Glenn Subaru Team

June 04, 2025

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Employee Rating

John was great. Very patient. Went above and beyond. Everyone who helped me at Lester glen subaru was wonderful Very patient. Went above and beyond. Everyone who helped me at Lester glen subaru was wonderful More

by JESS.BOVE

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Monica, Brandon Grace, John Mailot

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Jun 05, 2025 -

Lester Glenn Subaru responded

Hey JESS.BOVE, Thanks for sharing your experience! We're so glad to hear that John went above and beyond to assist you, and that the rest of the team made a great impression as well. Your kind words mean a lot! Happy Driving, The Lester Glenn Subaru Team

May 02, 2025

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Employee Rating

Salesman Mark Bellotti and Sales Manager Jim Grace were extremely helpful and kind during my purchase. extremely helpful and kind during my purchase. More

by livinwthpurpose

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Bellotti, Emily Wiggins, Melissa Arnold , Margaret Parker

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May 05, 2025 -

Lester Glenn Subaru responded

Hey livinwthpurpose, Thanks for sharing your experience! We're so glad to hear that Mark and Jim provided such helpful and kind service during your purchase, that's exactly what we aim for! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Dealership Rating

Employee Rating

Did everything I wanted they were awesome pinstripes & edgeguards all looking good now at first I didn’t like the edgeguards they changed it for me without a problem now it’s awesome edgeguards all looking good now at first I didn’t like the edgeguards they changed it for me without a problem now it’s awesome More

by ELISSAS4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Brandon Grace , And Sal

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Apr 18, 2025 -

Lester Glenn Subaru responded

Hi ELISSAS4, Thanks for sharing your experience! We're thrilled to hear that you’re happy with the pinstripes and edge guards, and that we could make the changes to ensure you love the final result. We always want our customers to leave with a smile, and it’s great to know we could do that for you! Happy Driving, The Lester Glenn Subaru Team

March 26, 2025

Dealership Rating

Employee Rating

Alex was very well oriented to the task at hand and was very pleasant to work with. Actually I was also introduced to Jim Grace the Sales Manager and Melissa the Finance manager all of them very pleasant. very pleasant to work with. Actually I was also introduced to Jim Grace the Sales Manager and Melissa the Finance manager all of them very pleasant. More

by VINGIN506

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Melissa Arnold, Alexander Rivera

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Mar 27, 2025 -

Lester Glenn Subaru responded

Hey VINGIN506, Thank you for sharing your positive experience! We're thrilled to hear that Alex, Jim, and Melissa provided excellent service. It's great to know that they were all pleasant and helpful throughout your visit. We truly value your feedback and appreciate you choosing us for your car-buying needs! The Lester Glenn Subaru Team

March 26, 2025

Dealership Rating

Employee Rating

I was very happy with our salesman John Mailot and the finance director Sal, but the manager James Grace was rude and arrogant. I felt like he was shaking my hand for buying a Subaru while stabbing me in finance director Sal, but the manager James Grace was rude and arrogant. I felt like he was shaking my hand for buying a Subaru while stabbing me in the back. after all is said and done I am very happy with my new car. More

by PAPABAER90

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Salvatore Falcone, John Mailot

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Apr 24, 2025 -

Lester Glenn Subaru responded

Hi John, Thank you for your feedback regarding your experience with our team. We are so happy to hear that you had a great experience with your sales representative, John and Finance Manager, Sal. We are sorry to hear about your experience with James. Our Sales Manager, Mario, has attempted to reach out to you to discuss your experience further. We truly appreciate your business and your feedback and hope we can continue to earn your trust down the road. Thank you again for choosing Lester Glenn Subaru! Thank you again, The Lester Glenn Subaru Team

March 18, 2025

Dealership Rating

Employee Rating

Seth makes car buying easy! All of the people I have encountered at Lester Glenn have gone above and beyond to make this experience easy and painless! This is our second car fro All of the people I have encountered at Lester Glenn have gone above and beyond to make this experience easy and painless! This is our second car from Lester Glenn. I highly recommend Seth and his team! More

by Kcurnan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Lindsey Mulrain, Alicia Nash, Bert Gomez , Kathy Ottmer

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Mar 18, 2025 -

Lester Glenn Subaru responded

Hey Kcurnan, Thank you so much for the kind words! We're thrilled to hear that Seth and the team made your car-buying experience smooth and enjoyable. It's wonderful to know this is your second car with us, and we truly appreciate your continued trust. We'll be sure to pass along your praise to Seth! Happy Driving, The Lester Glenn Subaru Team

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