Jim Golden

Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More

by jamesgolden0 Verified Customer Verified Customer

Report | Print

The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service. More

by dav2149 Verified Customer Verified Customer

Report | Print

All of the staff we worked with were informative, polite and professional. We enjoyed the transaction and are happy with our new vehicle. We would recommend Long to a friend in the future. and professional. We enjoyed the transaction and are happy with our new vehicle. We would recommend Long to a friend in the future. More

by JON90 Verified Customer Verified Customer

Report | Print

Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0 Verified Customer Verified Customer

Report | Print

This is the best experience I have ever had a purchasing a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had a a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had and purchasing a new car for my wife.. I would recommend this dealership to anyone purchasing a Cadillac. More

by bgoldie0 Verified Customer Verified Customer

Report | Print

Great experience with Jimmy. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. More

by Dr C Verified Customer Verified Customer

Report | Print

Friendly and respectful. They seem to care about the issue I was having with my vehicle. They seem to care about the issue I was having with my vehicle. More

by ljdietrichs Verified Customer Verified Customer

Report | Print

Great service at the car right away. Be happy you recommend somebody to buy. Excellent Be happy you recommend somebody to buy. Excellent More

by nipmuc4 Verified Customer Verified Customer

Report | Print

Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More

by ROYALRASP Verified Customer Verified Customer

Report | Print

Phenomenal! Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, ma Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, made me feel right at home with the whole process. It's all the little things that make the difference. You can tell that everyone at Long Cadillac truly enjoys interacting with their customers. This dealership just does it right. More

by pauljuliuspeter Verified Customer Verified Customer

Report | Print