Jim Ellis
Jim Ellis at Joe Machens Toyota
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Jim Ellis

Internet Sales Advisor

Joe Machens Toyota

1180 Vandiver Dr
Columbia, MO 65202

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31 Reviews
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31 Reviews

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31 Reviews of Jim Ellis

February 23, 2023

Dealership Rating
Employee Rating

The car we got was exactly what we had been looking for , the sell process was very high pressure and we agreed on a price ,but when we went to go to the finance office the salesman added the Celijet to the More

by jsnider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

September 15, 2022

Dealership Rating
Employee Rating

Second car bought this month, doesn't happen very often. J. Ellis in sales did and excellent job taking us through both purchases. Very highly recommended and competent salesman. Enjoy it with this peros More

by jimmc13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 14, 2022

Dealership Rating
Employee Rating

Mr Ellis was friendly , knowledgeable, and positive. He informed us of the vehicles strengths and answered all of our questions. More

by slozarks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 21, 2020

Dealership Rating
Employee Rating

Jim Ellis did a great job of teaching my wife & me about the features of an otherwise complicated 2020 vehicle. It inspired us to buy. More

by Akersd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Perez

Aug 21, 2020

Joe Machens Toyota responded

Congratulations on the purchase of your new 2020 vehicle! Thank you for the 5 stars for Jim Ellis, we appreciate it. If you have any questions about your new vehicle, please just give us a call. Thank You & Safe Travels!

January 28, 2020

Dealership Rating
Employee Rating

Wonderful shopping experience. Jim Ellis was great to work with and worked with me since I lived out of town. Highly recommended dealership for excellent customer service. More

by Edruyun
Recommend Dealer
Yes
Jan 31, 2020

Joe Machens Toyota responded

We loved seeing this 5 star review for Jim Ellis, Thank You so much. And, yes, please we'd very much appreciate you recommending us to your friends and family! Congratulations on the purchase of your new car. Give us a call if you have any questions, we'll get them answered for you. Thank you again, we are very pleased that you had a "wonderful shopping experience"!

July 09, 2019

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Employee Rating

I was lied to by the salesman and financial manager I leased a 2018 Camry LE for 3 years with an option to buy on May 21, 2018. During that process, I was assured repeatedly that there would be no penal More

by Marie
Recommend Dealer
No

Other Employees Tagged: Joe Haner, Jake Bunker

Jul 09, 2019

Joe Machens Toyota responded

Marie, I’m sorry to hear about your experience with our dealership. I am going to forward your rating to our management team for review and request that someone reach out to you. Again, our apologies.

Jul 09, 2019

Joe Machens Toyota responded

Marie, We are so sorry to hear what happened. As always with a Toyota Lease there is NO pre payment Penalty if you want to Payoff, Sell or Trade the vehicle. However, there are no Leases available that I know of that would let you just "Walk Away" in the middle of it. We would love to help out. Sometimes the Value of the Vehicle is more than the Lease Pay-off. Please come by with the vehicle and let us see what we can do. My Sincere apologies Mike Luner General Manager

December 18, 2018

Dealership Rating
Employee Rating

Jimmy was awesome! Jimmy was so helpful during this process. This was my first car so I was a little reluctant on things but he took his time explaining everything and m More

by Rae94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Coy, Mike Anderson

September 24, 2018

Dealership Rating
Employee Rating

Great Experience I recently leased a new Rav 4. The car salesman, Jim Ellis was very honest and helped me to pick out a vehicle and price right for me. More

by T.HOLMES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2018

Joe Machens Toyota responded

Thank you for sharing your positive feedback with us! We are very pleased to hear you had a great experience buying your car from Jim! We do appreciate you and hope you enjoy your new vehicle! Thanks again for your business!

August 24, 2018

Dealership Rating

Always pleased and satisfied! Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how More

by yrralb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth, Danny Gingerich, Greg Botham, Saif Ali , Cody Allison, Justin Brown, Sam Edwards, Shawn Hall, Lori Lindsay

Aug 24, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service visit with our team! We do appreciate you and your business! Thanks again!

August 07, 2018

Dealership Rating
Employee Rating

Best Salesman! Jim Ellis has served us well over the last 6 years, he sold us a used SUV for our first deal with Joe Machens Toyota and we have since leased three ve More

by DEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2018

Joe Machens Toyota responded

Thank you for the great feedback, Debbie! We love knowing you had a great service experience with Jim and our team while visiting us! We do appreciate you being a loyal customer and for all your business! Thanks again!

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