36 Reviews
Write a Review36 Reviews of Jim Ellis
July 09, 2019
I was lied to by the salesman and financial manager I leased a 2018 Camry LE for 3 years with an option to buy on May 21, 2018. During that process, I was assured repeatedly that there would be no penal I leased a 2018 Camry LE for 3 years with an option to buy on May 21, 2018. During that process, I was assured repeatedly that there would be no penalty if I ended the lease early should my financial situation change. Not true. The salesman, Jim Ellis and Jake Bunker, the financial manager at the time of leasing, lied. I would not have leased the car if I had known the truth. I do not recommend this dealership More
Other Employees Tagged: Joe Haner, Jake Bunker
December 18, 2018
Jimmy was awesome! Jimmy was so helpful during this process. This was my first car so I was a little reluctant on things but he took his time explaining everything and m Jimmy was so helpful during this process. This was my first car so I was a little reluctant on things but he took his time explaining everything and making sure I got exactly what I wanted. Now I’m driving my dream car! More
Other Employees Tagged: Josh Coy, Mike Anderson
September 24, 2018
Great Experience I recently leased a new Rav 4. The car salesman, Jim Ellis was very honest and helped me to pick out a vehicle and price right for me. I recently leased a new Rav 4. The car salesman, Jim Ellis was very honest and helped me to pick out a vehicle and price right for me. More
August 24, 2018
Always pleased and satisfied! Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how it was completed. I highly recommend their service. More
Other Employees Tagged: Chick Ashworth, Danny Gingerich, Greg Botham, Saif Ali , Cody Allison, Justin Brown, Sam Edwards, Shawn Hall, Lori Lindsay
August 07, 2018
Best Salesman! Jim Ellis has served us well over the last 6 years, he sold us a used SUV for our first deal with Joe Machens Toyota and we have since leased three ve Jim Ellis has served us well over the last 6 years, he sold us a used SUV for our first deal with Joe Machens Toyota and we have since leased three vehicles with the help of Jim. I may be a little biased but I wouldn't deal with anyone else. We have been thrilled with all of our vehicles and spread the word every chance we get. We've never met a unfriendly person while visiting Machens Toyota, and the service is the best. More
July 23, 2018
Purchased Prius Jim Ellis was an excellent salesperson. He made an effort to get to know our wishes & to satisfy them. He knows his cars and he matched our wishes & t Jim Ellis was an excellent salesperson. He made an effort to get to know our wishes & to satisfy them. He knows his cars and he matched our wishes & the cars. He was friendly, helpful, & informative. More
July 23, 2018
Amazing. I love this dealership. Jim Ellis is an amazing salesman and has always helped me find the best car/deal for me! He hasn’t ever let me down. I came al I love this dealership. Jim Ellis is an amazing salesman and has always helped me find the best car/deal for me! He hasn’t ever let me down. I came all the way from KC just to buy from Jim and Joe Machens. Love my new Highlander!!!!! More
June 19, 2018
Toyota Camry Hybrid 5K mile maintenance Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle Bought my 2011 Camry Hybrid sbout 3 yrs ago and it’s the first hybrid I’ve had the pleasure of driving....it’s been an awesome and dependable vehicle for me! Machen’s service dept. is & has been part of my regular maintenance routine ....,they are professional, customer focused, and highly dependable! Machens service dept is easy to contact for scheduling and have added email/texts confirmation, expanded scheduling times w/in the last 3yrs. Free car washes available with each appt. also. Love the vehicle inspection printed report given to me at the end of each appt. Thanks Guys!! More
Other Employees Tagged: Paula Ortiz
June 19, 2018
Good experience While I was in store for a good chunk of time I can’t complain about the outcome. I live my new car. Thank you. While I was in store for a good chunk of time I can’t complain about the outcome. I live my new car. Thank you. More
Other Employees Tagged: Brandon Strong
June 10, 2018
Great place to go! As an older woman buying a car "alone," Jim Ellis was amazing. He was knowledgeable, respectful, and genuinely cared about what I wanted. In a profess As an older woman buying a car "alone," Jim Ellis was amazing. He was knowledgeable, respectful, and genuinely cared about what I wanted. In a profession that can be manipulative and pushy, he put customer service first. Jake Bruner, in the business office took the time to educate me about the myriad financial options and made sure I understood them. Again, customer service was paramount. The manager, Joe Haner, was courteous and respectful of what I wanted in a car. A very positive experience. More
Other Employees Tagged: Joe Haner, Jake Bunker

