Jim Cheatham
Jim Cheatham at Mitch Smith Chevrolet
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Jim Cheatham

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Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Jim Cheatham

January 22, 2025

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Employee Rating

Had my Duramx 2500HD serviced about 1000 miles ago. I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filt More

by bacb49
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 23, 2025

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the oil leak in your Duramax 2500HD. I appreciate your feedback as it helps us uphold our standards at Mitch Smith Chevrolet. I encourage you to reach out to me directly so we can discuss this matter further and work towards a resolution. Your satisfaction is important to me, and I want to ensure your truck is in top condition. Thank you for bringing this to my attention. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

Jan 23, 2025

bacb49 responded

Scott, I tried to call you today, but you were out. HAPPY Birthday to you. This is in regards to your response to my Duramax oil leak. This should have been checked before the truck went out of the service department. But also, if you were to also look at the comments I stated, I would recommend the MS service department for doing service.

January 21, 2025

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Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me. More

by SYDFRITZ
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Recommend Dealer
Yes
Jan 22, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re so glad to hear that our team at Mitch Smith Chevrolet was able to assist you in finding the best vehicle for your needs. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

October 08, 2024

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Jim Cheatham is the very reason I continue to do business at this location. Very relaxed, at the same time professional and make you feel welcome and like talking to family. Jim also stays true to his word, More

by haynesfarm2
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about Jim and our service department at Mitch Smith Chevrolet. It's great to hear that you feel welcome and valued like family during your visits. I look forward to seeing you again and helping you with any of your future needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 02, 2024

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Employee Rating

They were allot help Adam Acker done everything to get me the vehicle I wanted. I will tell other people to go and ask for Adam Acker. More

by CHARLOTTEMCCULLOUGH59
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Adam Aker

August 07, 2024

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I had to return the next day for them to inflate the tires to my specs. that was asked for. Also, they had to calibrate the fuel filter use %. More

by bacb49
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation

August 05, 2024

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Very pleased with the level of professionalism and courtesy I receive every time I come to the dealership More

by mpitts15
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Recommend Dealer
Yes

August 01, 2024

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They always take good care of me and they take good care of my 87 year old dad More

by mhestla
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2024

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Employee Rating

They were fast when I called to make an appointment . They were fast in changing my oil and switching my tires. More

by jdavidhembree49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Hulsey

May 04, 2024

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Employee Rating

They were very efficient and friendly. Would recommend them to anyone. Go and see them. More

by ADAMSSPECIALTYSTORAGE
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Recommend Dealer
Yes

April 30, 2024

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Jim and Mitch Smith employees were very professional, friendly and helpful in making the car buying experience easy and quick. More

by bkerv410
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sheila

1

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