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Jim Cheatham

Overview Reviews (18) Inventory (196)

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Jim Cheatham

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Jim Cheatham

Sales

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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5.0

18 Reviews

Overview Reviews (18) Inventory (196)

5.0

18 Reviews

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18 Reviews of Jim Cheatham

March 26, 2025

Dealership Rating

Employee Rating

Had a great experience purchasing our 2024 Toyota Camry TRD from Mitch Smith. The price on the car was very reasonable and the staff was great to work with. TRD from Mitch Smith. The price on the car was very reasonable and the staff was great to work with. More

by JCBRIGHT15

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 27, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your 2024 Toyota Camry TRD from Mitch Smith Chevrolet. It's fantastic that you found our pricing reasonable and enjoyed working with our staff. We look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

March 11, 2025

Dealership Rating

Employee Rating

i have dealt with Mitch Smith for years. they are outstanding. Service department is the best in town. they are outstanding. Service department is the best in town. More

by wmrfaulk

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

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Mar 11, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you’ve had such a positive experience with Mitch Smith Chevrolet over the years. Our service department strives to provide the best care possible, and it’s great to know that we’ve met your expectations. We appreciate your continued support and look forward to serving you again! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 06, 2025

Dealership Rating

Employee Rating

Mitch Smith Chevrolet is a zero pressure dealership. Everyone there is kind and helpful and ready to make a deal. A visit to Mitch Smith Chevrolet is as comfortable as being at home. Great place to b Everyone there is kind and helpful and ready to make a deal. A visit to Mitch Smith Chevrolet is as comfortable as being at home. Great place to buy a new or used car, truck or SUV. More

by brian.mangum

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Tiffany Hulsey, Billy Hulsey

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Mar 06, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Brian! We're thrilled to hear that you found Mitch Smith Chevrolet to be a comfortable and welcoming place to shop for your new or used vehicle. Our team is dedicated to providing a no-pressure environment and excellent service. We look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

February 26, 2025

Dealership Rating

Employee Rating

He’s was ever nice guy & did his best to make me feel comfortable! He made sure I understood ever thing. comfortable! He made sure I understood ever thing. More

by wixaaron727

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oscar Ramirez, Tiffany Hulsey, Adam Aker, Dylan Curvin, Billy Hulsey, Adam Carney, Samuel Tucker

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Feb 27, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that our team member made you feel comfortable and ensured you understood everything during your visit to Mitch Smith Chevrolet. We appreciate your feedback and hope to see you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 23, 2025

Dealership Rating

Employee Rating

Jim and Billy were fantastic. Easiest auto transaction I have ever had. Highly recommend them. Easiest auto transaction I have ever had. Highly recommend them. More

by cox004

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Billy Hulsey

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Feb 23, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Mitch Smith Chevrolet, and we're proud to have team members like Billy who contribute to making transactions easy and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 20, 2025

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Employee Rating

Always very satisfied. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact. More

by johnkey42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Corey Calvert, Ethan Shaffer

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Feb 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, John! We're thrilled to hear that you are always satisfied with your experiences at Mitch Smith Chevrolet. Your kind words mean a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

February 11, 2025

Dealership Rating

Employee Rating

Jim did a great job selling us our new truck, no pressure and very comfortable experience. Highly recommend and very comfortable experience. Highly recommend More

by rroden04

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 12, 2025 -

Mitch Smith Chevrolet responded

Thank you! We truly appreciate your positive words about your experience at Mitch Smith Chevrolet. We're delighted to hear that Jim provided a comfortable, pressure-free environment while helping you find your new truck. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

January 22, 2025

Dealership Rating

Employee Rating

Had my Duramx 2500HD serviced about 1000 miles ago. I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filt I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filter seal was leaking; this should have been checked before the truck was put back into service; this could have cost the dealership a few dollars to replace the Duramax diesel engine. Poor workmanship. More

by bacb49

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 23, 2025 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the oil leak in your Duramax 2500HD. I appreciate your feedback as it helps us uphold our standards at Mitch Smith Chevrolet. I encourage you to reach out to me directly so we can discuss this matter further and work towards a resolution. Your satisfaction is important to me, and I want to ensure your truck is in top condition. Thank you for bringing this to my attention. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

Jan 23, 2025 -

bacb49 responded

Scott, I tried to call you today, but you were out. HAPPY Birthday to you. This is in regards to your response to my Duramax oil leak. This should have been checked before the truck went out of the service department. But also, if you were to also look at the comments I stated, I would recommend the MS service department for doing service.

January 21, 2025

Dealership Rating

Employee Rating

Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me. Worked with me to get the best vehicle for me. More

by SYDFRITZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 22, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re so glad to hear that our team at Mitch Smith Chevrolet was able to assist you in finding the best vehicle for your needs. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

October 08, 2024

Dealership Rating

Employee Rating

Jim Cheatham is the very reason I continue to do business at this location. Very relaxed, at the same time professional and make you feel welcome and like talking to family. Jim also stays true to his word, at this location. Very relaxed, at the same time professional and make you feel welcome and like talking to family. Jim also stays true to his word, always a great attribute to have. Service department very professional and efficient More

by haynesfarm2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 10, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about Jim and our service department at Mitch Smith Chevrolet. It's great to hear that you feel welcome and valued like family during your visits. I look forward to seeing you again and helping you with any of your future needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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Jim Cheatham

Sales

Mitch Smith Chevrolet

18 Reviews of Jim Cheatham

Dealership Inventory (196 Vehicles)

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