Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Jim Casey

January 16, 2026

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Employee Rating

very friendly and professional service excellent help with show car and driving highly recommended Rafal, Jim and Arnold More

by kkozu77
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

January 15, 2026

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Salesperson was friendly and every helpful tool the time to explain everything and show me different cars and options. More

by Salgadooscar448
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Payne

Jan 17, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that our salesperson provided friendly, helpful service and took the time to explain everything and show you different vehicles and options. We strive to make the process informative and stress-free, and we’re glad you had a great experience. Thank you for choosing Biggers Mitsubishi — we appreciate your business!

January 10, 2026

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We had an exceptional experience at Biggers Mitsubishi, and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professiona More

by mmcanj08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that your daughter’s first car-buying experience was smooth, professional, and stress-free. Rafal and Jim truly care about providing respectful, transparent, and informative service, and it means a lot to know they made such a positive impression. Buying a first vehicle is a big moment, and we’re honored that you chose Biggers Mitsubishi to be part of it. We appreciate your kind words about our team and dealership, and we’re so happy your daughter drove away confident and excited about her new car. Thank you again for your recommendation — we look forward to helping your family for many years to come!

December 28, 2025

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I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the More

by ChuckWalters64
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 29, 2025

Biggers Mitsubishi responded

Thank you so much for your loyalty to Mitsubishi and for trusting the Biggers Mitsubishi team over the years. We’re thrilled to hear that your experience upgrading to the Outlander was a great one. Darien and Jim will be so happy to know their knowledge, professionalism, and friendly approach made the process smooth and comfortable for you. We truly appreciate your kind words and your “11 out of 10” rating — that means a lot to us. We look forward to continuing to take great care of you and your vehicle for many years to come! Thank you again for being part of the Biggers Mitsubishi family.

December 28, 2025

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David was great! Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all. More

by makichicago
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ali Nauraiz , David Payne

Dec 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that David and our team provided a relaxed and comfortable car-buying experience. We believe taking the time to answer questions—without pressure—makes all the difference. We truly appreciate your business and hope you’re enjoying your new vehicle. Please let us know if we can help with anything in the future!

December 12, 2025

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The dealership is a class A operation. ....they're up front honest and not crooked when conducting a car purchase transaction More

by varc1268
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Recommend Dealer
Yes

Other Employees Tagged: Darien Ivery

Dec 18, 2025

Biggers Mitsubishi responded

Thank you so much for your thoughtful review! We’re honored by your kind words and thrilled to hear that your experience with our team — especially Jim and Darien — reflected the honesty, transparency, and integrity we strive for in every sale. At Biggers Mitsubishi, we believe that buying a car should feel exciting and stress-free, never pressured or unclear. Your feedback reaffirms that commitment, and we truly appreciate you taking the time to share it. Enjoy your new Mitsubishi, and don’t hesitate to reach out if there’s anything we can assist with down the road! — The Biggers Mitsubishi Sales Team

November 29, 2025

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David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e More

by edulearn77
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Graves , David Payne

Dec 01, 2025

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re thrilled to hear that David provided honest, straightforward service and made sure all your questions were answered. Your recommendation truly means a lot to us. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you and anyone you send our way!

November 05, 2025

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People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. More

by dediolaura
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Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear our team was polite, knowledgeable, and helpful with your maintenance and purchases. We truly appreciate you choosing Biggers Mitsubishi!

October 26, 2025

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High quality vehicles, cars and support in the dealership. Salesman and finance team killed it More

by joseph.vitraelli99
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and finance team and that you’re happy with your vehicle. We truly appreciate you choosing Biggers Mitsubishi!

October 04, 2025

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Employee Rating

This is the 3rd car we purchased from Biggers. Great dealership and great service too! Total Mitsubishi fan! More

by mgranzin
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Darien Ivery , George Bicos, David Payne

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and continued support! We’re thrilled to hear that your experiences with Biggers Mitsubishi have been great and that you’re a total Mitsubishi fan. We truly appreciate your business and look forward to serving you for many more vehicles to come!

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