Jim Brotherton

Good service department and good showroom. They sold me exactly what I was looking for They sold me exactly what I was looking for More

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We had a great experience working with Sultan during my mom’s car purchase. He was professional, helpful, and made the whole process smooth and easy. He answered our questions clearly, was very patient, an mom’s car purchase. He was professional, helpful, and made the whole process smooth and easy. He answered our questions clearly, was very patient, and made sure everything went well from start to finish. Sultan was also friendly and responsive, which we really appreciated. Thank you, Sultan, for your help and for making the experience such a positive one. We definitely recommend working with him. More

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Great friendly staff. I enjoyed working with oz. Every employee here was friendly and introduced them selves. I drove 2 hours to work with them in nova traffic and would d I enjoyed working with oz. Every employee here was friendly and introduced them selves. I drove 2 hours to work with them in nova traffic and would do it again More

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Darwin was absolutely phenomenal! I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to wha I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to what I wanted and reached out the moment the perfect match arrived—fully equipped with every feature I had been hoping for. The dealership itself has an impressive inventory, and even on a busy day, the entire experience felt smooth and well-organized. Thanks to Darwin’s professionalism, communication, and genuine care, this was hands down the best car-buying experience I’ve ever had. If I ever need another vehicle, this will be my first stop. I can’t recommend Darwin highly enough! More

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My 2005 Toyota Prius was totaled by my being hit by an unattentive driver so my wife drove us to Alexandria Toyota. We looked at a 2024 Toyota Corolla Crossover. We met with financing and filled out all n unattentive driver so my wife drove us to Alexandria Toyota. We looked at a 2024 Toyota Corolla Crossover. We met with financing and filled out all necessary purchase, insurance and finance forms and I drove the car behind my wife's Volvo 4 hours after entering Alexandria Toyota. Received Outstanding sales and financing help! More

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For Alexander Toyota ⭐️⭐️⭐️⭐️⭐️ I recently purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealershi purchased my new vehicle from Mickey Alexander Toyota, and I couldn't be more pleased with my experience! From the moment I walked into the dealership, the staff made me feel welcome and valued. Mickey himself was incredibly knowledgeable about the vehicles, and he took the time to understand my needs before recommending the perfect model for me. I appreciated how transparent he was throughout the purchasing process—no pressure, just genuine assistance. The finance team was also fantastic, ensuring I understood all the options available to me. They worked hard to get me a great rate, making the financing process smooth and stress-free. I absolutely love my new Toyota and highly recommend Mickey Alexander Toyota to anyone in the market for a new car. Thanks to Mickey and the entire team for making this such a positive experience! More

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They cheated me, especially Mohammed Jaber. They've been putting the wrong oil in my car for 12 months. They're robbing us. They've been putting the wrong oil in my car for 12 months. They're robbing us. More

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Service was great . My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expec My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expected. More

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Great customer service. Keeping informed with text and in person about the progress of maintenance and issues. Keeping informed with text and in person about the progress of maintenance and issues. More

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I was pressured into purchasing a new tire without proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. My vehicle is only months old (purchased January 2025), and the tire had no real damage. This felt like an aggressive sales tactic rather than honest service." More

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