Jim Birdsell

Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and replaced wiper blades. Great service every time. Jack More

by Jack Hull Verified Customer Verified Customer

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I felt respected and confident in the decision to use Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. More

by kale Verified Customer Verified Customer

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Great service in a polite and professional manner! Highly recommend Westown Ford for purchasing a vehicle and continued servicing vehicles! Highly recommend Westown Ford for purchasing a vehicle and continued servicing vehicles! More

by kathleenblakeley Verified Customer Verified Customer

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Staff was prepared with information. Had the car at the showroom door when we arrived. We accepted terms and returned the following morning to complete the purchase. Paperwork was hea Had the car at the showroom door when we arrived. We accepted terms and returned the following morning to complete the purchase. Paperwork was heavy, but prepared and executed quickly and thoroughly, including our April tag that was due. Everyone in the office and around us were kind and personable. Special thanks to Nick Xamis, a true friend and special man. More

by RodSt Verified Customer Verified Customer

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Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great. is expected Sal es lady VIckie and financial were both great. More

by dodge742011 Don Verified Customer Verified Customer

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FRIENDLY STAFF Very smart and up to knowledge about the details of the Ford. .Also Can I have her phone number . the details of the Ford. .Also Can I have her phone number . More

by tl_schou Verified Customer Verified Customer

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Cierra and your team were amazing to work with. Friendly and helpful. Would recommend to friends and family to shop there Friendly and helpful. Would recommend to friends and family to shop there More

by bedtka99_03 Verified Customer Verified Customer

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I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More

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Wade worked hard at making sure that the car we selected had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade f had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade followed up with us a couple weeks after we had the car to be sure we were pleased with it. We were very pleased. More

by reet55 Verified Customer Verified Customer

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The staff was knowledgeable, friendly and not high pressured. We are very happy with our experience. We would recommend trying to find your next vehicle at Westown Ford first. pressured. We are very happy with our experience. We would recommend trying to find your next vehicle at Westown Ford first. More

by Valerie Brooks Verified Customer Verified Customer

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