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Jillian Manning
Jillian Manning at Mountaineer Honda
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Jillian Manning

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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5.0
224 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

5.0

224 Reviews

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224 Reviews of Jillian Manning

April 25, 2025

Dealership Rating
Employee Rating

Good job! ! People were attentive. I feel comfortable there Restroom was in great shape clean and orderly. More

by bumble48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fato, Jordan Callaway, Joseph Urse, Vicky King

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Apr 25, 2025

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Jillian was friendly and answered all my questions. I was provided a ride home and back with a funny friendly driver. My car was delivered as promised. More

by KG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Joseph Urse

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April 25, 2025

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Employee Rating

It’s was a strange problem they worked hard to resolve the issue and take care of the problem with my vehicle More

by everfill
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 25, 2025

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Everyone was nice and kind. They were able to take me home so I didn't have to wait and then come back and get me. Much appreciated! More

by amber.eskew
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Excellent service , friendly, very professional I will always take my Ridgeline to Mt Honda service More

by doublebassjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Joseph Urse, Vicky King

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Apr 25, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 24, 2025

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Employee Rating

Julian was very professional and took care of my Honda recall. I Thank you all. More

by rrockkincochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 24, 2025

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Employee Rating

Service was done great without any problems thank you and the service department look forward to do service Gaston More

by idamaycars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Barry Brand

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Apr 24, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 23, 2025

Dealership Rating
Employee Rating

I wasn't happy with the situation with my van. But the dealership has been great in trying to make a bad situation better. More

by abenedum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 18, 2025

Dealership Rating
Employee Rating

My Honda 2016 Pilot was issued a warranty extension for the keyless start system (push-start button). The warranty extension was for 125,000 miles or nine years. My Pilot had 125,097 miles and was 9 year More

by R
Recommend Dealer
No
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Apr 21, 2025

Mountaineer Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 17, 2025

Dealership Rating
Employee Rating

Everything was great. No complains, excellent customer service and attention to detail thanks so much More

by kayleylongwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Joseph Urse, Vicky King

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Apr 17, 2025

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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