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Jessie Havniear
Jessie Havniear at Subaru of Little Rock

Jessie Havniear

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Jessie Havniear

August 24, 2025

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Employee Rating

They were very courteous,friendly and helpful making the whole thing good for me and my wife. More

by TOYADOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Duncan Howard, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Aug 24, 2025

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 22, 2025

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Employee Rating

Excellent service, kept me informed about repairs, and I had a loaner to ensure that my life was not interrupted due to car repairs. More

by tatet244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson

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Aug 22, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 19, 2025

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My experience was professional and courteous. I was kept informed via text and even received a phone call. Jessie was prompt and responsive. Everyone was super nice. More

by leeflem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 16, 2025

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Employee Rating

The service was very efficient and painless. .Generally it is always a pleasant experience..And it is easy to find an answer for any question you might have.. More

by Lobanowskisergiuslobo
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 15, 2025

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Employee Rating

The staff is always fast, efficient, and professional. They always accommodate even without an appointment. More

by CATHLEEN.CONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon Montgomery, Gage Scott, Kipperlie Davis, Clayvius Baker

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Aug 15, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 12, 2025

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Employee Rating

I have never had a complaint, I was treated with courtesy, professionalism, and efficiency. Thank you More

by peter.bigpete.guerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

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He’s very kind and always tries to help explain what’s going on so I can make the best decision for my vehicle More

by darlahodapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Taylor, Jeremy Greenwood, James Brumfield

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Aug 09, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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Employee Rating

I did a four wheel alignment there and my car still not driving straight. So they offered another free alignment More

by laoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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Employee Rating

I was never told my cat would take more then a day to repair after 5 days they finally offered me a loaner and said it may be done that day later on then no one even called me all week ...I am glad they More

by donnacounts28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kari Bratton

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Aug 08, 2025

Subaru of Little Rock responded

Thank you, Donna, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, I would like to give you a call to get a little more information so that I make sure this doesn't happen again. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

Aug 08, 2025

donnacounts28 responded

Thank you for your follow up phone call. It was appreciated. Have a great weekend.

August 04, 2025

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Employee Rating

Jessie H. And all the staff are awesome!!! Wonderful service since I bought my Forester 7 years ago!!! Very nice accommodations while you wait or a loaner car More

by ruthtanyamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank-Service advisor

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Aug 04, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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