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Duncan Howard
119 Reviews
119 Reviews
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119 Reviews of Duncan Howard
April 16, 2026
Great in every way that it is possible for an automobile routine maintenance appointment to go. We love our Subarus and appreciate the service staff. We had 2 scheduled maintenance appointments a few weeks routine maintenance appointment to go. We love our Subarus and appreciate the service staff. We had 2 scheduled maintenance appointments a few weeks apart and I am not sure which car this survey is about, but both went well. More
by Beacon Hillman
Verified CustomerOther Employees Tagged: Sunday
April 12, 2026
Great guy does a fantastic work on your car and doesn’t charge you for something you don’t need!! charge you for something you don’t need!! More
by dionegodfrey
Other Employees Tagged: Melissa Pearson, Jessie Havniear, Jaime Bolanos, Clayvius Baker
April 06, 2026
Alex was great. Friendly and informative. Was able to answer any questions I had. Dealership was also great. I had to bring my toddler and they had plenty of snacks Friendly and informative. Was able to answer any questions I had. Dealership was also great. I had to bring my toddler and they had plenty of snacks for her. I do wish they had more interactive things for those who have to bring their small children. More
by riddell.gabrielle
Other Employees Tagged: Alex Perez
April 04, 2026
The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is with the scheduling group - their phone etiquette and product knowledge has some growing to do. Not bad, but not on par with everything else here. More
by tomboothe
Other Employees Tagged: Pablo Moncho, James Brumfield, Maddie Smith, Jessie Havniear, Kari Bratton, Phillip Rucker
March 26, 2026
Very effecient and professional. The wait this time was less than expected. I will keep returning. Thank you. However, you should never make people write 15 word review if you e The wait this time was less than expected. I will keep returning. Thank you. However, you should never make people write 15 word review if you expect to get anyone with a pleasant experience to do this survey!!!!!! More
by jharrison003
March 25, 2026
My 20-year-old daughter took her 2019 Subaru Crosstrek to Subaru of Little Rock because it was getting slow to start. They told her both the battery and the starter tested fine and scheduled her another appo Subaru of Little Rock because it was getting slow to start. They told her both the battery and the starter tested fine and scheduled her another appointment over a week out. She left, ran a couple errands, and then the car wouldn’t start at all. When I looked at the invoice, it only showed that the battery was tested. No mention of the starter. I tried calling the service department to get some answers and couldn’t get anyone on the phone. We ended up having the car towed to a local Subaru-certified mechanic, and within no time they diagnosed it as a bad starter and fixed it. So now she’s out over $150 for a tow, had to rely on someone else for rides, and missed time dealing with something that should’ve been handled the first time. What really bothers me is being told the starter was tested when there’s no record of it and clearly it wasn’t caught. That’s not just an inconvenience, that’s a trust issue. Really disappointing experience. Would not recommend. More
by codyflood1
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