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Jessica Waters
Jessica Waters at Honda of Valley Stream

Jessica Waters

Sales Person

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
140 Reviews

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

4.8

140 Reviews

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140 Reviews of Jessica Waters

June 11, 2025

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Employee Rating

Friendly atmospheres. Keep me updated of my repairs progress. Recommendations for repairs. Text messages for what’s needs More

by CHANPX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Jun 12, 2025

Honda of Valley Stream responded

Hi, Thank you for your feedback! We’re glad you appreciated the friendly environment and clear communication throughout your visit. Keeping you informed and supported every step of the way is always our goal. If you need anything else, please don’t hesitate to reach out!

May 29, 2025

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Employee Rating

Very sweet and attentive. Made sure everything was dont quickly and efficiently. She answered all the questions I asked and didnt mind repeating herself. More

by STEPHENIE.CARABAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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May 30, 2025

Honda of Valley Stream responded

Hi Stephenie, We’re glad to hear everything was handled quickly and attentively, and that your questions were answered with patience and care. Thanks for sharing your experience—please let us know if you ever need anything!

May 26, 2025

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I’m aware of the additional 3% charge card that is added on when paying with a credit card. Debit cards, however are excluded from that fee in most retailers. At Honda, they are not; as a result, I should h More

by kheinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Honda of Valley Stream responded

We understand your frustration. In the state of New York sale price vs cash price or dual pricing is allowed. A PIN debit is no different than credit or any other “plastic” form of payment. Cash or check payment is less than the "plastic" form of payment. Our credit card terminal which debit card payments are made on gives the option to the customer on form of payment information. Additionally, the repair order signed before the repair is completed goes into detail on pricing and fees. Feel free to contact, Tony Vicente at 516-285-6655 ext. 126 to discuss this further. Thank you!

May 28, 2025

kheinowitz responded

I’m certain that you’re legally covered by providing the fine print. I clearly did not read it, because I was trying to figure out which services I could afford at the time. But just because it’s legal, it doesn’t make it right. Your reps go into great detail to telling us what services we need, letting us know that there will be an additional charge if paying by credit/debit would be appreciated; it is literally one sentence. Furthermore, at the time of payment, I was given only a choice of card or cash; at no point, was I told I could pay by check. So going forward, take the extra time of informing your customers and do the right thing by them.

May 06, 2025

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Great service and I appreciate all the services that were provided to me. I highly recommend this dealer. More

by dominiquefowler71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words and recommendation! We're so glad you had a positive experience and appreciated the service you received. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 06, 2025

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Employee Rating

Jessica is very professional and knowledgeable in what she does. I’m happy I was able to work with them! More

by RANIQUEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad Jessica provided such knowledgeable and professional support during your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 08, 2025

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Employee Rating

Awesome experience as always take great care of me ever time walked happy with my new vehicle highly recommend it to friends and family More

by TIIZONU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juju

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Apr 08, 2025

Honda of Valley Stream responded

Hi there! Thank you so much for the great feedback. We're thrilled to hear you had another awesome experience and that you're loving your new vehicle. We truly appreciate your recommendation and look forward to taking care of you again in the future!

April 07, 2025

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Employee Rating

This dealership is a great business venue. I received really great service. The only complaint I have is that I received a certain offer by text and when I got to the store, the offer was not More

by CAMEDY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Honda of Valley Stream responded

Hi! Thank you for the fantastic feedback. We are pleased you enjoyed your service. If you ever need anything, we’re always here for you at Honda of Valley Stream!

April 07, 2025

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Employee Rating

Great dealerships awesome people and they get on the best deals possible. Tray was Fantastic More

by etyna17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 08, 2025

Honda of Valley Stream responded

Hi! Thank you for the fantastic feedback. If you ever need anything, we’re always here for you at Honda of Valley Stream!

March 24, 2025

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Employee Rating

Service was on time. Staff was great about keeping me informed. Will definitely return for needed service More

by lhincken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Mar 25, 2025

Honda of Valley Stream responded

Hi there! We're glad to hear your service visit was timely and that our team kept you well informed throughout the process. Thank you for the kind words—we look forward to seeing you again whenever you need us!

February 24, 2025

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Employee Rating

Such a pleasure to deal with Honda Service Department. The Service Manager is wonderful and from the moment you pull in there is a friendly face - even if it is early in the morning. Everyone there is a More

by GMJM6395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres , General, Manager

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Feb 27, 2025

Honda of Valley Stream responded

Thank you for your wonderful review! We truly appreciate your feedback and look forward to continuing to assist you in the future! If you need anything else, don’t hesitate to reach out!

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