Clara Torres
Clara Torres at Honda of Valley Stream
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Clara Torres

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
753 Reviews
4.8

753 Reviews

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753 Reviews of Clara Torres

June 15, 2024

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I enjoy the customer service and the professionalism. Explaining the issues with my car. I will return More

by layla1208.ec
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Recommend Dealer
Yes

June 14, 2024

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Quick and efficient service. I had Clara as an advisor again (this is my second time coming to this dealer & 2nd time working with her). She is very nice and knowledgeable. Also, More

by t.jimenez425
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Recommend Dealer
Yes

June 14, 2024

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Excellent service. Attentive service, very friendly, and helpful. She helps a lot with the needs of the client, is very attentive to requests, complaints or needs tha More

by Claritza
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Recommend Dealer
Yes

June 12, 2024

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Marcel is very knowledgeable and always gets the job done right no matter what the situation. Very good service advisor More

by JOZONE113
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Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Marcel consistently provides you with knowledgeable and reliable service. His dedication to getting the job done right and his friendly demeanor make him a valuable part of our team. We appreciate your loyalty and look forward to continuing to serve you!

June 12, 2024

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Quick service ! Ms Torres was great ! Told her what the problem was and it was fixed within a couple hrs ! More

by rosecheri19
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Ms. Torres provided you with quick and efficient service. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

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It was a good experience with my service advisor. She was very friendly, nice, and knowledgeable about my car. More

by carltonclarke95
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that your service advisor provided you with a friendly, nice, and knowledgeable experience. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

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Clara was very attentive and she explained areas about the car I didn’t understand. She went beyond than just doing her job. She even help me find a ride to work while my car is still at the shop. Thank y More

by CHINMARGARET
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Clara provided you with exceptional service and went above and beyond to assist you. Ensuring our customers are well-informed and taken care of is our priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

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Great service. Friendly staff all work done on time. Prices were good and competitive with other vendors More

by vogelsfour
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 11, 2024

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Employee Rating

Clara has helped me in the past and is always pleasant and communicates well with regard to time to completion. While it took a little longer than originally anticipated, Clara was keeping me updated thr More

by bernie12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Montenegro

Jun 12, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Clara has consistently provided you with pleasant and effective communication. Your patience and understanding are greatly appreciated, especially when things take a bit longer than expected. We'll be sure to pass along your thanks to Clara. If you need any further assistance, please don't hesitate to reach out.

June 10, 2024

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Employee Rating

Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. More

by GERRYANDAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

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