Jessica Owens

I was charged for a service that I did not receive . I took my car to be diagnosed because my check engine light was on. They called me and told me before I got my car diagnosed that I had to purchase a I took my car to be diagnosed because my check engine light was on. They called me and told me before I got my car diagnosed that I had to purchase a battery for 369. I told them that that was too expensive and I would just come get my car. Jessica Owens basically charged me for half a diagnostic, even though they didn't diagnose my car at all she told me that that was protocol. She told me that she was charging me for half an hour of labor, even though all they did was shi chickmy battery. More

by pspain Verified Customer Verified Customer

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I got a good deal on my tires and everyone was very friendly. They did what they could to make the experience pleasant. friendly. They did what they could to make the experience pleasant. More

by kemferg2010 Verified Customer Verified Customer

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I have bought lots of vehicles from this dealership over the years and they have all ways taken care of me and my family I have three generations of family buying from them. the years and they have all ways taken care of me and my family I have three generations of family buying from them. More

by Springpd38 Verified Customer Verified Customer

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Service department representatives were friendly and helpful; they ensured the service for my truck was completed efficiently. helpful; they ensured the service for my truck was completed efficiently. More

by Shelly Verified Customer Verified Customer

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It took a week to install three parts. Unacceptable. There is no accountability for services. I was convinced my truck had been stolen. Unacceptable. There is no accountability for services. I was convinced my truck had been stolen. More

by AGRAHAM9 Verified Customer Verified Customer

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The whole team at RS are an amazing group of people. I felt like I was dealing with a family that cared about my transportation needs and safety. I felt like I was dealing with a family that cared about my transportation needs and safety. More

by elizabeth.l.achee Verified Customer Verified Customer

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I have used this dealership on several occasions however the last two experiences have been lack luster. Customer service sucked, they were offended that we called to ask how much longer will you have the the last two experiences have been lack luster. Customer service sucked, they were offended that we called to ask how much longer will you have the vehicle and when will you be able to make a diagnosis? If I drop a vehicle off on a Wednesday and you know, you are too busy to diagnose and will need the vehicle for more than a day or two then you should tell me that when I drop the vehicle off. Give me the option of taking the vehicle somewhere else, making arrangements for transportation or provide me with a loaner vehicle for transportation. After all, I have to work to pay you. Each day we called they were “diagnosing as we spoke.” More

by LINDAROQUEMORE Verified Customer Verified Customer

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Excellent service, fast paced vehicle return time, and one super satisfied customer as a result. one super satisfied customer as a result. More

by JOHNLOVE4 Verified Customer Verified Customer

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Ryan did a great job setting me up and getting my truck out as quick as possible. Work was done to perfection. Glad I have a reputable dealer with a fantastic service center!! out as quick as possible. Work was done to perfection. Glad I have a reputable dealer with a fantastic service center!! More

by tibbetts.ins Verified Customer Verified Customer

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Fantastic service at Ralph Sellers Chevy! They got my car taken care of quickly and the repair was excellent. Highly recommend their service department They got my car taken care of quickly and the repair was excellent. Highly recommend their service department More

by Staylor. Verified Customer Verified Customer

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