Jessica Jones

Wonderful experience! Absolutely seamless from start to finish, both sales and finance were the best experience with a dealership I’ve had in 25 years! Absolutely seamless from start to finish, both sales and finance were the best experience with a dealership I’ve had in 25 years! More

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Results oriented with professional and courteous attitude. Very focused on customer….will definitely be back attitude. Very focused on customer….will definitely be back More

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Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. More

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I am not a Mercedes owner, but if I ever decide to become one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and the sales representative,Ronald Escobar, was very professional, attentive and helpful in coordinating all the necessary documentation to the satisfaction of myself and the dealer to finalize the purchase. I would not hesitate to recommend Mercedes of Boston to anyone looking for a vehicle at their facility. More

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Employees @ Boston Mercedes were all what car buyers need & should look for. Polite & patient - had called often, cancelled, changed appts & courtesy did not fade. & should look for. Polite & patient - had called often, cancelled, changed appts & courtesy did not fade. More

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All associates encountered, were very friendly. We received Excellent service and purchase was hassle free We received Excellent service and purchase was hassle free More

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This dealership is first class.Jessica, Stephen and Kris This dealership is first class. Jessica, Stephen and Kris were awesome to work with during the purchase of my vehicle. I highly recommend this Merce This dealership is first class. Jessica, Stephen and Kris were awesome to work with during the purchase of my vehicle. I highly recommend this Mercedes-Benz dealership. More

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Mercedes of Boston is Much better than Flagship I love my new car that I got from Stephen Leung... Much better to work with than Mercedes in Lynnfield. Nice place, nice people and nice price. I love my new car that I got from Stephen Leung... Much better to work with than Mercedes in Lynnfield. Nice place, nice people and nice price. More

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Exellent Sales Service Max Wang was excellent and responsive to all my needs to make my purchase experince great at this delaership. I would highly recommned him without an Max Wang was excellent and responsive to all my needs to make my purchase experince great at this delaership. I would highly recommned him without any reservations!! Thanks again, Max! And also Jessica was very responsive and prompt to my online request for purcase price that made me visit this dealership. Thanks, Jessica! More

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Great Service! I was in the market for a used Honda Pilot, and Mercedes Benz of Boston had the vehicle that I wanted. I worked with Jessica, the Internet Sales Manag I was in the market for a used Honda Pilot, and Mercedes Benz of Boston had the vehicle that I wanted. I worked with Jessica, the Internet Sales Manager, and she kept me up to date on when the car was serviced and ready for a test drive. I came out to the dealership, and my Sales Consultant was Georgina Stavropoulos. The car looked like new, and I was very interested, however during the test drive I noticed that the dash had a noticeable rattle, and for me that would be a problem. Over the next few days Georgina worked with the service department at the dealership to remove the dash and resolve the problem! I came back on a Friday night, test drove the vehicle again, and it was perfect. Unfortunately, due to an error by the finance office that evening, I was unable to purchase the car, and that was a disappointment, as I live on the South Shore and it is difficult for me to get up into Boston due to the heavy traffic. In an effort to provide outstanding customer service, on Monday I worked with the finance office over the phone, and Georgina drove the car down to me for delivery with paperwork in hand that evening! She saved me a 2 hour commute into Boston! I am so glad I had the opportunity to work with Georgina, and I applaud her customer service. I would recommend her as a Sales Consultant for any future car buyers! More

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