Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 11

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
222 Reviews
4.9

222 Reviews

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222 Reviews of Jessica Goodale

February 26, 2026

Dealership Rating
Employee Rating

It was very informative. I appreciated the service and especially the followup call when setting up my appointment! More

by Nate C.
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 25, 2026

Dealership Rating
Employee Rating

Easy to schedule appointment same day. I like that they send you video of inspection. They clean the car too! More

by ALLEYC21
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 25, 2026

Dealership Rating
Employee Rating

Jessica and Carlos were very friendly and helpful! !! They made drop off and pick up super easy. They worked well together More

by jcallis417
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 23, 2026

Dealership Rating
Employee Rating

Prompt and excellent service. No issues and hassle-free from arrival until departure Great customer service More

by KHOOD3
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 23, 2026

Dealership Rating
Employee Rating

Quick turnaround on the recall repair. Was able to get in contact with the service team in a timely manner when I had questions More

by CBROD1234
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 22, 2026

Dealership Rating
Employee Rating

Always friendly clean even though they are remodeling the place was still nice and clean More

by iczcreem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 22, 2026

Dealership Rating
Employee Rating

Jessica was an awesome person to work with. She was very nice and made my experience enjoyable. More

by DRAGONSTONE127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa

February 20, 2026

Dealership Rating
Employee Rating

Everyone was so nice and the experience was amazing I was in the user car quickly and back in my car Monday. The customer service was AMAZING they explained everything and made sure I had everything I needed More

by laurajwalker2669
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 20, 2026

Dealership Rating
Employee Rating

Experience was excellent starting from my initial call through completion of work . Service kept me informed throughout the entire time work was being done and completed service quickly , which is very mu More

by jimokt
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 19, 2026

Dealership Rating
Employee Rating

Reliable and provides good service/customer service Short wait time during this visit and answered all questions. More

by Morrisvd88
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

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