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Jessi Zellars
Jessi Zellars at Koons Arlington Toyota

Jessi Zellars

Accounts Payable & Dealer Exchange Clerk

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

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2 Reviews

Jesse entered the car business and joined Koons in August 2012. She most enjoys the people at Koons. Free time means cooking, baking, and just relaxing.

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2 Reviews

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2 Reviews of Jessi Zellars

December 25, 2025

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Employee Rating

Koons Arlington Toyota has a amazing team . I love the Service team they takes good care of my car. Mr.Alex is awesome, I appreciate him. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Johnson, Oscar Canales, Chetan Chavan, Chiraz Salhi

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Dec 25, 2025

Koons Arlington Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Koons Arlington Toyota, we look forward to having you as a valued customer for many years to come!

May 13, 2021

Dealership Rating
Employee Rating

Generally they have been fine but they have moved aggressively into upselling the last year when you take a car in for service and now are scheduling service we did not request. They also call incess More

by MMW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adriana Romero

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May 14, 2021

Koons Arlington Toyota responded

This feedback is very disappointing to read. We want our guests to get the most out of their vehicles, and I am sorry that this was not better reflected in your time working with us. I would also like to apologize for any unwanted communication on our end. I understand that we have let you down, and I would appreciate the chance to speak with you to see if there is anything I can do to make things right. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

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