Jerry Seubert
Jerry Seubert at Mercedes-Benz of Littleton

Jerry Seubert

Service Director

Mercedes-Benz of Littleton

8070 S Broadway
Littleton, CO 80122

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Jerry Seubert

June 24, 2025

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Employee Rating

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower More

by barela_richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Mercedes-Benz of Littleton responded

Richard, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 24, 2025

Dealership Rating
Employee Rating

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower More

by barela_richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Mercedes-Benz of Littleton responded

Richard, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 24, 2025

Dealership Rating
Employee Rating

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower More

by barela_richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Mercedes-Benz of Littleton responded

Richard, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 18, 2025

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Employee Rating

Chris the service writer does a great job as always and everyone their is friendly and helpful. More

by MELODY.MAC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris the Service Mgr. I always work with.

Jun 18, 2025

Mercedes-Benz of Littleton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Littleton, we look forward to having you as a valued customer for many years to come! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 13, 2025

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Employee Rating

I took the car in to have summer tires installed. I was charged for a 43 point inspection that I did not authorize. The cost was more than $500 and the car only has 16,000 miles. Also, I asked them t More

by BERNIEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jawad Al Zainati

Jun 14, 2025

Mercedes-Benz of Littleton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 05, 2025

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Employee Rating

Mercedes Benz of Littleton is the best in town they take the time to spend with you from beginning to the end of your deal from sale team to the to the team and the managers even pop in and meet you More

by Donald Duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 04, 2025

Dealership Rating
Employee Rating

I can't say enough good things about this dealership! What sets them apart is their incredible commitment to customer convenience and care. The service experience here is simply exceptional. They actu More

by Jess CO
Recommend Dealer
Yes

Other Employees Tagged: Jawad Al Zainati

Jun 05, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 02, 2025

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Employee Rating

Great experience. On time, solid customer service. The updates on the work was great. I liked the video showing where they were in the process and what service they More

by MARK@THEVILLAGECASTLEPINES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jawad Al Zainati

Jun 02, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

May 30, 2025

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Employee Rating

Sold used inventory without disclosing issue. Oil in Cooling system. Right rear brake dragging / overheating. More

by TYLER.J.HEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jawad Al Zainati

Jun 03, 2025

Mercedes-Benz of Littleton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Team Mercedes-Benz of Littleton

May 30, 2025

Dealership Rating
Employee Rating

Frandly serves tecniton and good atmosphere makes you feel good and clean dealership and an time More

by VICSJEWELRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

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