Jerry Pagliassotti | Page 3

The people at this dealership are the best, you come away feeling comfortable about the work they do. You aren’t thinking that they are taking advantage of you like some other dealerships I have done busines feeling comfortable about the work they do. You aren’t thinking that they are taking advantage of you like some other dealerships I have done business with. More

by PHOWARD12 Verified Customer Verified Customer

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Great experience overall. Well organized with great communication. Easy loaner car program. Jerry P. Is fantastic! Well organized with great communication. Easy loaner car program. Jerry P. Is fantastic! More

by CASEYSLETTEN Verified Customer Verified Customer

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I took my car in for an unexpected repair. My service advisor, Jerry Pagliassotti provided an accurate diagnosis and the repair completed quickly and efficiently with very little inconvenienc My service advisor, Jerry Pagliassotti provided an accurate diagnosis and the repair completed quickly and efficiently with very little inconvenience to my schedule. We have purchased and serviced nearly half a dozen cars with MVI, all with Jerry's help. Because of him, there is no need to go elsewhere. More

by l2dracing Verified Customer Verified Customer

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We have been with Missionn Viejo Innfiniti (MVI) for approx: 18 years & 6 leased vehicles, MVI is avsolutely the best dealership we have ever dealt with. Jerry Pagliassotti has been our Service Consul approx: 18 years & 6 leased vehicles, MVI is avsolutely the best dealership we have ever dealt with. Jerry Pagliassotti has been our Service Consultant since beiing there. He is awesome to deal with. He has not only helped with all our service needs, and recalls, when necessary, but has helped with selection of our vchicles when we need to obtain a new vehicle. Jerry, and Patrick Yamada, Fleet Manager, have made us feel a oart of the MVI Family.. We apreciate the professional attirude of everyone there, and unconditionally recommmend them fo our friends and family over the years. our lease was up on our 2019 QX50 August 2022. We could not lease a new Infiniti due to car shortages, and we purchsed our vchicle, and purchased a 5 yeasr warrenty with Infiniti. We will still be dealing wiih Serviice at MVI going forward. An Outstanding Dealership. More

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Great experience . Always accommodating. I don’t make appointments due to my busy schedule but they always accommodate me. Thank you. Always accommodating. I don’t make appointments due to my busy schedule but they always accommodate me. Thank you. More

by MAHALKITA1586 Verified Customer Verified Customer

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The service department always goes above and beyond and ensures everything gets done right and on time. ensures everything gets done right and on time. More

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I brought my own oil and my own filter and I was still charged $50 for labor which I think is ridiculous especially when six months ago I only paid $30 for labor how does it go up $20 within six months. I charged $50 for labor which I think is ridiculous especially when six months ago I only paid $30 for labor how does it go up $20 within six months. I will probably have to find a new place to get my oil changes unless you guys drop the price down for labor More

by MIKEKOJA75 Verified Customer Verified Customer

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Jerry Pagliassotti was very helpful and professional as always; he is the reason I have been coming here for service since 2013. always; he is the reason I have been coming here for service since 2013. More

by Cory Verified Customer Verified Customer

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Overcharges for parts. Look elsewhere first if you have no choice to go here. They should price match. Look elsewhere first if you have no choice to go here. They should price match. More

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I have been bringing my QX60 in for service for 5 years. Always appreciated the service and value. Last visit service remained good but value had changed. Pricing was far more than I had ever paid, Rea Always appreciated the service and value. Last visit service remained good but value had changed. Pricing was far more than I had ever paid, Reason given was inflation. I declined service and checked pricing at local Big O Tires. For tires and brakes I saved $600 by buying at Big O. More

by WNIELSEN Verified Customer Verified Customer

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