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Jerry Howell
170 Reviews
Dealership Experience
6 yrs, 6 mos
Industry Experience
37 yrs, 3 mos
Languages Spoken
English
170 Reviews
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170 Reviews of Jerry Howell
June 01, 2024
Has to be the worst car buying experience. They wait until the very last minute to submit your paperwork for the title/registration. Since they waited so late my temporary tag expired and they They wait until the very last minute to submit your paperwork for the title/registration. Since they waited so late my temporary tag expired and they refuse to help in anyway. Spoke to many tag agency and they all said the dealer is supposed to give the extension. The finance manager Josh is nothing but a liar. He said he will help me and even gave me his personal but still I NEVER heard from him since that phone call. Calling ALM is so useless because nobody answers and everyone voicemail boxes are full. I had to appear in person to try to get some type of help. I don’t know why I even bought the car after the 1st time they disrespected me INCLUDING Josh. I came in with an approved loan from my bank, they tried to tell me I didn’t know what I was doing and that I couldn’t use it. They was so stupid and wrong you think they apologize for the inconvenience and stress they caused me ? I swear if it wasn’t for me finding the car I wanted I would have been left. I do not recommend this dealership the management is very unprofessional and they will not help you if you need it after you buy a car More
by Drinesha
Other Employees Tagged: Saumil Bhatt , Stacy Brown, Benjamin Rieves, Josh (financial manager)
May 25, 2024
I was very pleased with the sales Representatives. Mr. Peoples and Benjamin Rieves. As far as follow ups by the finance department and general manager, it lacked any customer service. I had a problem Mr. Peoples and Benjamin Rieves. As far as follow ups by the finance department and general manager, it lacked any customer service. I had a problem with the contract and called the next day , all day, to try and get some assistance but no call back or service. More
by BOB.YOKOI
Verified CustomerOther Employees Tagged: Kedarius Peoples , Stacy Brown, Benjamin Rieves
May 18, 2024
Had a great experience. everyone was awesome & patience.Mr.Bivens was awesome.thanks a lots be bkessed everyone was awesome & patience.Mr.Bivens was awesome.thanks a lots be bkessed More
by gloriakimble49
Other Employees Tagged: Saumil Bhatt , Stacy Brown
May 15, 2024
A staff with pontential but bound by upper management (General Manager). I experienced it personally. I saw thier stress and hopelessness expression when attempting to do thier job. (General Manager). I experienced it personally. I saw thier stress and hopelessness expression when attempting to do thier job. More
by Jamaine
Other Employees Tagged: Stefonne Jenkins 5 stars for showcasing outstanding customer service and patience.
May 03, 2024
Every time I come to the dealership the employees take good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled More
by SONEQUALOWE12
Other Employees Tagged: Omar , Josh,
May 01, 2024
Very good customer service . I enjoyed my time there, everyone greeted me and made sure I was satisfied . I enjoyed my time there, everyone greeted me and made sure I was satisfied . More
by TERIHILEY2
Other Employees Tagged: Jerome Bigby
March 05, 2024
Alex was the best representative you could ask for! ! He even took the extra mile to ask did I want some snacks while I waited for my car. ! He even took the extra mile to ask did I want some snacks while I waited for my car. More
by ECURNEY98
Other Employees Tagged: Saumil Bhatt, Jeremiah Bivens, Jerome Bigby , Jasmine Branch, Stacy Brown, Kavonte Ivery, Benjamin Rieves
February 26, 2024
We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More
by SALMANSHAHEEN111
January 27, 2024
Awesome this is my third car I have bought from them no other words but great other words but great More
by tamara56.tw
Other Employees Tagged: Saumil Bhatt, Kedarius Peoples , Jasmine Branch, Stacy Brown, Kavonte Ivery, Benjamin Rieves, Marc Romage, Jawon Shaw, Eric Willmes
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