Jerry Deshong | Page 15

Great I've been with Ford for a number of years, had quite a few Ford vehicles, and it's always a great experience dealing with those guys. I've been with Ford for a number of years, had quite a few Ford vehicles, and it's always a great experience dealing with those guys. More

by bouyah1 Verified Customer Verified Customer

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Vehicle service and recall work Friendly helpful staff. All of the recall work and service work to be done was explained to me in detail. It was great getting text alerts about my s Friendly helpful staff. All of the recall work and service work to be done was explained to me in detail. It was great getting text alerts about my service appointment. Start to finish A+ all the way ! More

by SHAUNSTEFFY80 Verified Customer Verified Customer

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Grate service department. The service department was very friendly and knowledgeable. They meet all my needs in a very timely fashion. Would send all my friends and family to C The service department was very friendly and knowledgeable. They meet all my needs in a very timely fashion. Would send all my friends and family to Chapman of Lancaster. More

by danmalloy30 Verified Customer Verified Customer

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Great service department Making a service appointment was easy snd fast. Service rep was on target for what I needed. Waiting room was fantastic clean and very spacious. Making a service appointment was easy snd fast. Service rep was on target for what I needed. Waiting room was fantastic clean and very spacious. More

by dlmohr269 Verified Customer Verified Customer

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Great service! Everything and everyone was top notch. From taking my appointment to completing the paper work. Best dealer I have ever dealt with. Thank you, Chapm Everything and everyone was top notch. From taking my appointment to completing the paper work. Best dealer I have ever dealt with. Thank you, Chapman Ford. More

by GPAGMA571 Verified Customer Verified Customer

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Friendly service Everyone is friendly and helpful. We called about an issue and a recall, and they found a few other things that needed attention. We appreciate the ca Everyone is friendly and helpful. We called about an issue and a recall, and they found a few other things that needed attention. We appreciate the call and the thoroughness. Thanks! More

by ERIKA6 Verified Customer Verified Customer

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The car was finished one promised All the work was done correctly and the car was ready on time everyone was very polite and courteous Jerry was very courteous and helpful All the work was done correctly and the car was ready on time everyone was very polite and courteous Jerry was very courteous and helpful More

by navyoldman Verified Customer Verified Customer

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Was great Got real great service for my warranty work plus they gave me a brand new Ford ranger as a rental car with no cost at all to me Got real great service for my warranty work plus they gave me a brand new Ford ranger as a rental car with no cost at all to me More

by gshirk81 Verified Customer Verified Customer

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Car inspection Took car in for inspection and am pleased with Chapman’s service overall. Did get an oil change and when I got home noticed that service did not reset Took car in for inspection and am pleased with Chapman’s service overall. Did get an oil change and when I got home noticed that service did not reset my oil life. Had I known how to do it myself it would have been no problem. But the manual was worthless and I spent about an hour figuring it out. It would have taken a service person a moment to do! Just wondering how that was missed? More

by DebK Verified Customer Verified Customer

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Great service Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repai Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repaired at Chapman. More

by pappy.gilliam Verified Customer Verified Customer

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