Jerry Deshong | Page 13

Terrific dealership We have been dealing with Chapman Ford for many years and have always received excellent service. They are like family and will go above and beyond if We have been dealing with Chapman Ford for many years and have always received excellent service. They are like family and will go above and beyond if necessary, to help give us the service we need. We will never go to any other dealership. Thanks folks,for everything ! More

by JACK MENGE Verified Customer Verified Customer

Report | Print

Great Service Quick, efficient and friendly. Jerry is always helpful and willing to go the extra mile to provide excellent customer service. The mechanics are well Quick, efficient and friendly. Jerry is always helpful and willing to go the extra mile to provide excellent customer service. The mechanics are well trained and knowledgeable and take excellent care of my 2017 Ford Edge. More

by Bkool Verified Customer Verified Customer

Report | Print

Great Experience It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and c It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and courteous. Thank You More

by mtufano0 Verified Customer Verified Customer

Report | Print

Treated with respect and great experience It is nice to be able to pull in and be greeted right away and Jerry kept me informed right away of the progress on my vehicle and the shuttle service It is nice to be able to pull in and be greeted right away and Jerry kept me informed right away of the progress on my vehicle and the shuttle service I needed to the city. More

by ahrabold Verified Customer Verified Customer

Report | Print

Service I had my car in for inspection while I waited. Car was finished within the time quoted. I also was informed I would have to pay for the emission testi I had my car in for inspection while I waited. Car was finished within the time quoted. I also was informed I would have to pay for the emission testing but the regular state inspection would be free. More

by Linda Verified Customer Verified Customer

Report | Print

Great people! Great service! I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln woul I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln would put a dealership in Lancaster with them. We need a Lincoln dealer here. More

by MJKpsych Verified Customer Verified Customer

Report | Print

My car needed a repair and it was taken care of. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. More

by VONNIEEHRHART Verified Customer Verified Customer

Report | Print

Outstanding, Kyle and Jerry are top notch. When you do the job well you should get the accalaids. The work performed on my Lincoln was timely and efficient.I am also aware of pending work whic When you do the job well you should get the accalaids. The work performed on my Lincoln was timely and efficient.I am also aware of pending work which is recommended and will have it performed at a later date. More

by docfreeman47 Verified Customer Verified Customer

Report | Print

Great Service Department The service advisors, Kyle and Jerry, are always friendly and helpful! I have 2 mustangs and 2 diesels and Jeremy in the truck shop always makes sure The service advisors, Kyle and Jerry, are always friendly and helpful! I have 2 mustangs and 2 diesels and Jeremy in the truck shop always makes sure my concerns are addressed and my vehicles are in top shape (even my cars). He explains things thoroughly and I am always confident I will be back on the road as soon as possible and as safely as possible. Since I have a 7 year old, safety is my top priority. I wouldn’t trust taking my vehicles to anyone else. More

by Amanda Verified Customer Verified Customer

Report | Print

Great new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service new building, including waiting room, service reception, etc. service was completed in the amount of time predicted. Thorough summary of the service and the cars current health. More

by je.fr.everhart Verified Customer Verified Customer

Report | Print