Jerry Deshong
Jerry Deshong at Chapman Ford Lancaster

Jerry Deshong | Page 12

Service Advisor

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

Contact Me
5.0
208 Reviews

Dealership Experience

40 yrs, 7 mos

Industry Experience

46 yrs, 11 mos

5.0

208 Reviews

Write a Review

208 Reviews of Jerry Deshong

October 15, 2019

Dealership Rating
Employee Rating

State inspection Was told it would be at least 90 minute wait, truck was ready in 60 minutes. I was happy with all I came in contact with while I waited. More

by formerlin2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Chapman Ford Lancaster responded

We really appreciate this review. Jerry is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

October 15, 2019

Dealership Rating
Employee Rating

Pa state inspection and emissions alignment Always taken care of in a timely matter and work seems well done. We purchased the vehicle there so they have the history also free inspection More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ackerman

Oct 15, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 11, 2019

Dealership Rating
Employee Rating

No Appointment I stopped in without an appointment for an oil change and tire rotation. The service center was able to service my vehicle immediately. Great service. More

by DECENTEXPOSURE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 11, 2019

Dealership Rating
Employee Rating

Always Friendly and reliable Very Happy with the service department,they are friendly reliable and accommodating. They have some great employees from Jerry & Kyle in service to Za More

by RIPPLEFACE714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ackerman, ZACH HARPIN

Oct 11, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 10, 2019

Dealership Rating
Employee Rating

Great service Always treated well and they take care of all my auto need plus they always keep me updated on status of my vehicle plus they always give me a courteo More

by EDDIENIEVES05.EN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 10, 2019

Dealership Rating
Employee Rating

very good . Because the service was good all around at Chapman Ford . I know not what else I might say if only I could do it over again . More

by allengenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 08, 2019

Dealership Rating
Employee Rating

Service experience Very prompt and accommodating and super friendly. They understood the need for quick yet high quality service. I was very impressed and would definite More

by hani.battah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Shearer

Oct 08, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 07, 2019

Dealership Rating
Employee Rating

Wonderful Service I cam in for some routine maintainance and also asked for some extra work to be done. The employees were greatr in taking care of my needs. They wer More

by quigsatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Deshong, Erik Janco, Beth Shearer

Oct 07, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 07, 2019

Dealership Rating

great service The service dept was awesome. WE have been going to them for a few years now and it is always reasonable priced, and quick service More

by Sdragonhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 04, 2019

Dealership Rating
Employee Rating

Oil Change, Engine Check and also did a state inspection They did a great job, got the Truck in quickly, reminded me that my State inspection was coming due and handled that for me while the truck was at the More

by Larry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano , Scott Greiner

Oct 07, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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