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Jerry Capers
Jerry Capers at SVG Urbana

Jerry Capers

Service Director

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Jerry Capers

July 13, 2026

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Employee Rating

The staff is always friendly. The service is always great. If there is ever any problems they are happy to help make it right!! More

by cbeam1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Jordan Cayot, Sean Lyon

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Jul 13, 2026

SVG Urbana responded

We’re delighted our team provided friendly support and quality service during your Chevrolet Tahoe maintenance. It’s rewarding to know we could address any concerns and keep your Tahoe running smoothly. Thank you for your continued trust in us.

July 07, 2026

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Employee Rating

Outstanding customer service. Technicians are top notch. Everything was completed in a timely manner. Would recommend this service department to anyone. More

by hnmutt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Jordan Cayot, Sean Lyon

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Jul 07, 2026

SVG Urbana responded

Thank you for highlighting our technicians’ work on your Chevrolet Equinox. We’re glad the service was completed promptly and appreciate your recommendation.

June 26, 2026

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Both Sean and Trina dis a great job. Jerry is doing an outstanding job mentoring these folks More

by thowell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Sean Lyon

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Jun 26, 2026

SVG Urbana responded

Thank you for recognizing Sean and Trina’s excellent work and Jerry’s mentorship. We’re pleased your GMC Yukon service went smoothly. We look forward to assisting you again.

June 26, 2026

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Employee Rating

Friendly people and overall a great experience. Great employees to have working for you. Continue the great service. More

by ytcline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Jordan Cayot

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Jun 26, 2026

SVG Urbana responded

Thank you for trusting us with your Chevrolet Silverado 1500 service. We’re glad our team’s friendly approach and attention to your needs resulted in a positive experience.

June 22, 2026

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Employee Rating

SVG Urbana was able to get my vehicle in as soon as I called and completed my repairs in a timely manner. More

by paul.chajkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Jordan Cayot

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Jun 22, 2026

SVG Urbana responded

Thank you for letting us know how quickly we scheduled your Chevrolet Colorado service and completed the repairs. It’s great to hear our technicians provided efficient care. We look forward to assisting with your Chevrolet’s future maintenance.

April 23, 2026

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Excellent customer service, very friendly & caring. Service department employees were knowledgeable, prompt, and thorough. Service area was clean and well kept. More

by jmann252000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown

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Apr 23, 2026

SVG Urbana responded

It’s wonderful to hear that our team’s friendly and caring approach, along with knowledgeable and prompt service, made your visit great. We’re also glad the service area’s cleanliness stood out. Thanks for trusting us with your GMC Acadia; we look forward to your next visit.

April 23, 2026

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Employee Rating

All ways take care of my car! Above and beyond this time! Thank you Urbana More

by lori.meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trina Brown, Jordan Cayot

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Apr 23, 2026

SVG Urbana responded

Thank you for your review and for trusting us with your GMC. We’re glad we could go above and beyond to care for your vehicle this time. We look forward to assisting you again.

April 21, 2026

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Employee Rating

I am always treated professionally. I am kept well informed of any of my car needs and or upcoming recommendations. Plus, the waiting area is clean and comfortable. SVG is my "go to More

by Twohio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

SVG Urbana responded

Thank you for trusting us with your GMC Acadia and your other vehicle. We’re glad our team keeps you well informed and that our waiting area is comfortable for you. We appreciate you choosing us as your go-to service center.

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