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Jerome Rucker
Jerome Rucker at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome Rucker

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.9
90 Reviews

Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead. Rucker was hired on the spot after impressing a former manager with his ability to sell. "He said, if you can sell me that, you can definitely sell cars," Rucker recalled. Years later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart. Though he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. He's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.

4.9

90 Reviews

Write a Review

90 Reviews of Jerome Rucker

November 21, 2024

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Employee Rating

They have a nice waiting area while your car is being serviced. I enjoy having coffee there. More

by DRUM1114
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Recommend Dealer
No
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November 20, 2024

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the service staff is wonderful, the ones checking you in etc. I usually have to wait more than I would like but this time they got me through pretty quickly More

by HOLLY.CLARK
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Recommend Dealer
Yes
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Nov 20, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're glad to hear that our service staff took good care of you and that this visit was quicker than usual. We appreciate your feedback and look forward to serving you again soon!

November 20, 2024

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Slow service. Nearly 2 hours for oil change and rotation with an appointment is not acceptable. More

by rjmallory1966
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lisa Stewart

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November 19, 2024

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Great person to work with cares about will do his best to get the best de More

by PIERCEREILLY
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

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Nov 19, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five stars and for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to welcoming you back again soon!

November 14, 2024

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Employee Rating

The service area was clean efficient and well organized. The same can be said for the waiting area. The whole experience takes the mundane out of the task of servicing your vehicle. More

by mrparisian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

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Nov 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours are what we love to hear. Here at Armory CDJR of Albany, offering smooth and enjoyable service experiences is what we strive for. Also, thank you for highlighting our clean and efficient waiting area. When you're ready for another great service experience, you know where to find us!

November 11, 2024

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Never returned calls. Didn’t have me on the schedule for the time given to me in person. Didn’t have the parts. More

by SEVNROSES
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Recommend Dealer
No
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Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's disappointing to hear about the communication and scheduling issues you experienced. Please reach out to me directly so we can address these concerns and work towards a resolution together. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 11, 2024

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Employee Rating

Very pleased with our purchase. Our salesman Jerome Rucker was extremely helpful in getting us the vehicle we most wanted at a great price! This is our 2nd vehicle purchase with thi More

by JC1LG2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay

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Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory CDJR of Albany once again and congrats on your new ride! We're pleased to know that Jerome provided excellent assistance in finding the perfect vehicle for you. We look forward to serving you again in the future!

November 08, 2024

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I use to love using Armory for all my service needs for my Jeep, recently the service department has gone down hill tremendously. I have been trying to speak to someone on the phone there for 3 weeks and c More

by jalink12
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's disappointing to hear about your recent experience with our service department. We value all of our loyal customers and apologize for any communication issues you've encountered. Please reach out directly so we can address this matter promptly and work towards regaining your trust. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 02, 2024

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Great service and nice customer service, nice waiting area, kept apprised of service status always More

by robertrochette138
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Workmanship
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Recommend Dealer
Yes
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Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Robert, for the great feedback! We’re glad you enjoyed the service and waiting area, and we’re always happy to keep you in the loop on your vehicle’s status. Looking forward to your next visit at Armory CDJR of Albany!

November 01, 2024

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Employee Rating

It is modern has alk the new technologies and the attitude of every body Very riendliness is impressive recommended with out any reservations More

by guvenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

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Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive review! We're delighted to hear that our modern facilities and friendly team at Armory CDJR of Albany left such a positive impression. We appreciate your recommendation and look forward to your next visit!

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